EXCELLENT
384 reviews on
David Mann
2023-07-12
Very pleased to find someone who knows what he is doing.
Charles Holder
2023-07-11
These guys are as good as they come. They are professional, knowledgeable and priced fairly. Their facility is large, well equipped and clean. Their mechanics are highly trained and qualified. The staff is very friendly. I highly recommend this company.
Burr Fairlamb
2023-07-07
Excellent service as always. This still applies as of today.
Steve Danjou
2023-07-02
Had a problem while driving to Ft Worth from out of state. Tried to take my Chevy 2500 to a local dealer since I didn’t know any good shops in the area. After quickly realizing that local Chevy dealers care as little about Chevy customers in Ft Worth as they do back home, I found Rick and Ray’s online. Read reviews from a few different online sources and their shop looked professional. Dropped off my truck and a few hours later found it was a much bigger job than I had expected. Andrew was up front, explained the issues and sent me a written estimate for the work. I contacted my mechanic back home and ran the estimate by him. He agreed that Rick and Ray’s were doing the job right and according to manufacturer guidelines. The job was a multi day job and Andrew wanted to make sure my family didn’t get stranded. He stayed on top of the job and kept me updated the whole way. Even came in on Saturday with the mechanic to make sure I got my truck back in top shape so my family and I could get back home. After 1000 miles so far, the truck is running great. Huge shoutout to Andrew and the entire crew at Rick and Ray’s. We’ll be back to Fort Worth regularly over the next few years. We’ll be sure to use Rick and Ray’s for any vehicle needs. Thanks for getting us back on the road!
PhilB
2023-07-02
Now that I've experienced Rick & Ray's, I won't take my vehicles anywhere else. They're friendly, very knowledgeable, and honest. They don't try to talk you into work that doesn't need to be done as I experienced at the first place I got an estimate. Thanks!
Jane Parris
2023-06-21
Everyone was very congenial. I did not have to wait a long time. I will definitely use their service again.
Johnny Quest
2023-06-20
Great customer service and professionalism. Andrew was very thorough in explaining what type of a/c work was going to be done and also pointed out my wheel bearing needed to be repaired. My only negative comment would be the location and parking availability. It sucks. Overall I'm happy with the work performed on my "81 Corolla wagon. On a negative note I made it all the way home to Hurst and my water pump went out. Antifreeze everywhere. 😜
Cheryl Dobbs
2023-06-20
I am taken good care of with professional responsibilities & team smiles, greetings & special care & considerations. I am thrilled to have Rick & Rays to service my car. I would not consider another company. I trust them both for their work ethics.
Michael G. from Fort Worth, TEXAS on 3/24/2023 and their testimonial is:
"Worst shop on the planet. Took my Jeep in for loud noise from front. It also slips while take off. They replaced the left cv joint and told me it was ready to go. I didn’t drive away a couple hundred feet to find it had the same issue. Turn around and went to service advisor and told him it still wasn’t fixed. His reply was I needed new tires. I took it to two other shops and both told me it my front differential was totally shot. Please do not take your vehicle to this place."
Era M. from Forest Hill, TX on 1/23/2023 and their testimonial is:
"After multiple tows to fix my car they could not repair it. Initial cost to repair was approx $1500 but problem persisted. Last time it was towed to them they kept it for almost a year. When it was finally returned last Tuesday the catalytic converter had been stolen, panel leading to 'guts' of car off, leather trim holding panels ripped up, glove box damaged/loose, noticeable dent in side, & filthy. We filed a police report. My husband was very ill during this window of time & they knew he was unable to respond. Finally my nephew called them to insist my car be returned since I kept getting the runaround for almost if not a whole year. We're elderly, & they said take the car to an exhaust shop & upholstery shop, all that running around despite our ages & I do not leave my husband alone. What stress this caused us & it still hasn't ended! Who stole the catalytic converter from our 1993 Cadillac Allante while it was at Rick&Ray's Auto Plaza? What next? 😢"
Anonymous from Fort Worth, TX on 12/20/2022 and their testimonial is:
"Their service is as good as any cadillac advertising on t.v."
Paul J. from Fort Worth, TE on 12/20/2022 and their testimonial is:
"The service is as good as the advertised cadillac commercial on t.v."
Anonymous from Fort Worth, TX on 12/15/2022 and their testimonial is:
"I would highly recommend for quality of service and compliance with guaranty terms."
Patricia S. from Fort Worth, TX on 12/12/2022of their Toyota and their testimonial is:
"They are # 1 !"
Ted K. from FORT WORTH, TX on 12/2/2022of their Jeep and their testimonial is:
"Itisgret!"
Juantelro S. from FT. WORTH, TX on 11/30/2022of their Ford and their testimonial is:
"Great service. And my. Guy. Andrew the best. Rep I’ve ever met. I must say. Rick& Rays. Get the job done. A/1. Service."
Chuck from Fort Worth, TX on 11/21/2022of their Ford and their testimonial is:
"Top Notch!"
Roni C. from Fort Worth, TX on 11/19/2022of their Ford and their testimonial is:
"Amazing! We were told our Mini was beyond repair but ANDREW kept his word, went above and beyond and got us on the road again! Even performed a lot of work with no charge to make sure the car was better than new! Just a trip down to Fredericksburg and she performed beautifully! You are the only ones allowed to work on our girl from now on!!!!"
William M. from FORT WORTH, TX on 11/15/2022of their BMW and their testimonial is:
"I have recommended Rick & Ray's to several individuals already. And I will continue."
Michael G. from ARLINGTON, TX on 10/29/2022of their Chevrolet and their testimonial is:
"Always a great experience. Great people. Very competent! Thank you"
Roy Lester G. from FT. WORTH, TX on 10/7/2022of their RAM and their testimonial is:
"WOW Better Than Any Dealers"
Barry Vernon B. from FORT WORTH, TX on 10/2/2022of their Jeep and their testimonial is:
"Honest and complete professionalism at Rick and Ray's! I've been coming here since I moved to Fort Worth 8 years ago and have always been well taken care of!!"
Nick from Fort Worth, TX on 9/27/2022of their Jeep and their testimonial is:
"Excellent work easy to recommend"
Gary J. from Fort Worth, TX on 9/22/2022of their Jeep and their testimonial is:
"R&R are professional. They document the work they have done online and always ask owner’s permission before preceding any work. Service Manager Sergio told me he treats repaired vehicles as if he was sending his mother on a trip in that vehicle. That meant a lot to me. I have returned numerous times and have not been disappointed"
Angie R. from FT. WORTH, TX on 9/15/2022of their Volvo and their testimonial is:
"Rick & Ray’s is top notch! Sergio & the front desk crew are terrific & friendly. It’s like a great social visit when I come!"
Grigsby P. from FORT WORTH, TX on 9/14/2022of their Porsche and their testimonial is:
"I trust them with my 17 year old Porsche Carrera. Great service at a reasonable price"
Bob P. from Fort Worth, TX on 8/30/2022of their Porsche and their testimonial is:
"It was exceptional in all aspects."
Shirley W. from FT. WORTH, TX on 8/29/2022of their BMW and their testimonial is:
"The quality of work is great"
Bob P. from Fort Worth, TX on 8/29/2022of their BMW and their testimonial is:
"Everything was exceptional especially the high level of communication and access to my mechanic!! My girl runs like a kitten and a tiger!! Love it!"
Randy L. from FT. WORTH, TX on 8/23/2022of their Ford and their testimonial is:
"Rick & Ray's Auto Plaza has great customer service. The Staff is professional and honest."
Andrew from MILLAP, TX on 8/23/2022of their Mitsubishi and their testimonial is:
"THE BEST!!!!!"
Chris S. from FT. WORTH, TX on 8/18/2022of their Acura and their testimonial is:
"I would tell them we scheduled our car to arrive at your convenience, almost a week from the time we made the initial call. I would tell them that we took our car in, as scheduled, and that it wasn't looked at during that day at all and nobody followed up with us about the delay. I would tell them that when they finally got around to looking at our vehicle, I was shocked by the absurd price for a 10-minute battery replacement. I would also tell them that I sent an email following the received estimate and that nobody responded either the same day or day following, that they just ignored the email. I would also tell them that I have kept coming back to this extremely expensive shop even though I was given an estimate around $2200 for our Yukon XL that ultimately was repaired by a Chevy dealer for less than $200. I would tell them these things since you guys have made it really clear (first with the gross delay in scheduling our car, then not getting to it when scheduled or updating us as to the delay). I can deal with the gross over-charges but I can't deal with bad service. You guys made it pretty clear this time that you don't value our business or want us as customers. Fine. No hard feelings on my end. You've just left us no other options. Yes, this is what I would say and, in fact, what I will say when I post my reviews."
Andres A. from Fort Worth, TX on 8/16/2022of their Acura and their testimonial is:
"Very informative, friendly and service oriented"
Michael K. from FT. WORTH, TX on 8/11/2022of their Toyota and their testimonial is:
"If you want the best you must go to Rick and Ray’s!"
Fred V. from FT. WORTH, TX on 8/10/2022of their Honda and their testimonial is:
"Outstanding service! Very personal attention, you don’t feel like just a customer. Quality work and an outstanding warranty!"
Mercedes B. from Fort Worth, TX on 7/29/2022of their Honda and their testimonial is:
"I found them through the CFNA site, called to confirm they accept the card and told them roughly what wrong with the car. Was told they take the card and service the issues I was having. Had the car towed there, was told they can’t even look at the car because they don’t do that kind of work. Also find out that they don’t accept the card that I asked about. Wasted time and money. When I go to the shop, the ladies at the front desk were just huffy and rude the whole time. The younger one at least called the company about the card to try and help, but she was sighing and pushing buttons really hard the whole time like she didn’t want to help me. Don’t even get me started on the older one who got up and started slamming doors and huffing and giving these exasperated sighs the whole time like I was interrupting their girl time. Because the lobby wasn’t packed, the phones weren’t ringing off the hook, so it’s not like taking a second to help me was going to kill them. This is when I found out they don’t take the card and their shop wasn’t supposed to be on the site. I talked to Jamey, who was by far the nicest exchange I had with anyone the whole experience after they got my car. He told me what we could do about the car, then later another guy leaves me a vm and sends an invoice talking about 1000 storage fee, and giving me contradictory information from the guy I spoke to in person. He was rude on the phone, I think his name was James. He finally agreed after I insisted that I had already spoke with someone about my car, but made it very clear he wasn’t happy with the outcome of our conversation. They have the audacity to be rude after they gave me false information, had me waste time and money. Jamey was nice, I appreciate his help. The rest of them… big nope"
William A. from FT. WORTH, TX on 7/26/2022of their Acura and their testimonial is:
"Highly recommended. Good dependable work. Fair pricing."
Bill N. from FT. WORTH, TX on 7/19/2022of their Volvo and their testimonial is:
"Honest, prompt , easy to contact & competitive. AAA shop."
Anonymous from Fort Worth, TX on 7/19/2022of their Volvo and their testimonial is:
"Great on time service"
Andrew from MILLAP, TX on 7/19/2022of their Mitsubishi and their testimonial is:
"The BEST!!!"
Barbara C. from Fort Worth, TX on 6/23/2022of their Mitsubishi and their testimonial is:
"Very friendly, helpful, and patient!"
Sue C. from Fort Worth, TX on 6/22/2022of their Mitsubishi and their testimonial is:
"Call, make appointment and go!"
Mike R. from FT. WORTH, TX on 6/17/2022of their Lincoln and their testimonial is:
"Reliable"
Savas K. from Fort Worth, TX on 6/12/2022of their Lincoln and their testimonial is:
"They’re doing great job and telling you what you need to know everything with honesty"
James.stephens from Fort Worth, TX on 6/9/2022of their Lincoln and their testimonial is:
"R&R exceeded my expectations as an expert place for Mercedes’ service. My first time. Will return."
Marvin P. from FT. WORTH, TX on 6/7/2022of their Mitsubishi and their testimonial is:
"They are thorough and know what they are talking about. They don’t just want to throw parts at your car to get it fixed. They properly diagnose the issue."
John from FT. WORTH, TX on 6/5/2022of their Mitsubishi and their testimonial is:
"Great service"
Steve O. from Fort Worth, TX on 6/2/2022of their Mitsubishi and their testimonial is:
"None better!"
Darrell F. from FT. WORTH, TX on 5/26/2022of their Hyundai and their testimonial is:
"Very friendly and they keep you informed during the repairs. Highly recommend them!"
Ryan H. from FT. WORTH, TX on 5/26/2022of their Jeep and their testimonial is:
"They are the most knowledgeable and trustworthy business, who treat customers right."
Nick from Fort Worth, TX on 5/24/2022of their Jeep and their testimonial is:
"Well worth the visit. Excellent customer service."
L. B. from FORT WORTH, TX on 5/19/2022of their Ford and their testimonial is:
"The quality of work was excellent! They figured out the problem fast, and they are not overpriced ! My car is smooth sailing !"
Eddie H. from FORT WORTH, TX on 5/4/2022of their Chevrolet and their testimonial is:
"They are awesome!"
Jennifer J. from FT. WORTH, TX on 5/4/2022of their Mercedes-Benz and their testimonial is:
"Rick and Ray's are the truth. I have never had a more honest service completed with genuine, talented, intelligent men who truly know their craft. I will always tell everyone about the gold mine Rick & Ray's has offered. As a service member, this is the best example of integrity."
Thomas H. from FT. WORTH, TX on 4/19/2022of their Cadillac and their testimonial is:
"Friendly, Professional, Reasonable. They know what they are doing."
James T. from ALEDO, TX on 4/18/2022of their Honda and their testimonial is:
"I was quite satisfied with the outcome of my truck, little longer than expected in repairing it, but was content with the outcome."
David from FT. WORTH, TX on 4/14/2022of their Honda and their testimonial is:
"Knowledgeable and friendly. Average quality of work."
Shirley C. from FT. WORTH, TX on 4/6/2022of their Audi and their testimonial is:
"Best auto repair shop I’ve EVER found. And sound, consistent, caring employees"
Shunna H. from ARLINGTON, TX on 4/4/2022of their Jeep and their testimonial is:
"I would definitely recommend this the customer service is phenomenal here"
Kirk L. from FT. WORTH, TX on 4/4/2022of their Mercedes-Benz and their testimonial is:
"The work was incredible and the shop was real helpful and I would definitely use them again as well as refer my friends."
Jesus G. from FT. WORTH, TX on 3/31/2022of their Ford and their testimonial is:
"Go to them, you won’t regret it!"
Greg from Fort Worth, TX on 3/30/2022of their Ford and their testimonial is:
"Top notch"
Anonymous from Fort Worth, TX on 3/30/2022of their Ford and their testimonial is:
"Excellent"
Liz from Fort Worth, TX on 3/10/2022of their Ford and their testimonial is:
"I lub lub Rick and Rays. I used to take my BMW to BMW of Arlington. For as long as I owned it. Seem that every time I had a problem it was thousand of thousand of Dollars. When my error popped up again I was told it be 6000 and I was like no. Took it to Rick and Rays and spent less then half. So when I had and check engine light come on. I took it back to them. Completely satisfied. Will be returning always."
David from FT. WORTH, TX on 3/10/2022of their Ford and their testimonial is:
"Five Star Service and Support !!!!!"
Hilda F. from Fort Worth, TX on 3/1/2022of their Ford and their testimonial is:
"Best service of 2022. Pleasant atmosphere and very professional. One of the owners made me feel like family. Will service them again."
Laura N. from Fort Worth, TX on 2/22/2022of their Ford and their testimonial is:
"Excellent quality and customer care"
Jere D M. from FORT WORTH, TX on 2/11/2022of their Cadillac and their testimonial is:
"I would tell them I have been a customer since 1993. They have worked on all my classic cars and I trust them to do the right work at a fair price."
Jerry T. from Fort Worth, TX on 1/30/2022of their Cadillac and their testimonial is:
"I would tell them you guys do good work very professional and you have up-to-date equipment to work with"
Dan B. from FT. WORTH, TX on 1/26/2022of their Chrysler and their testimonial is:
"Great friendly on time service with a smile. I’m a regular and will continue to be."
Carole D. from FORT WORTH, TX on 1/19/2022of their Jeep and their testimonial is:
"Absolutely! Take your car there. They are honest and do great work. And they are available to answer any questions."
Robert W. from FT. WORTH, TX on 1/19/2022of their Ford and their testimonial is:
"Customer Service very good and everyone friendly. Had issues with intermittent brake light on cluster panel. They diagnosed it as brake fluid sensor. We decided to replace master cylinder and do a brake flush since older truck (2004). Turns out was not sensor and also appeared that master cylinder was bad based on events that occurred after it was replaced. Sergio worked with me on things I discovered from my previous research and compensated me for issues had with master cylinder. I am little below very satisfied rating because of things that occurred. If use again, will see how well mechanics do."
Jon U. from Fort Worth, TX on 1/12/2022of their Ford and their testimonial is:
"Very detailed, organized, and clean"
Gregg T. from FT. WORTH, TX on 1/9/2022of their Cadillac and their testimonial is:
"Great atmosphere, kind receptionist, quality mechanics , solid pricing… I will return 👍"
Thelmart R. from FORT WORTH, TX on 1/9/2022of their Lincoln and their testimonial is:
"my sunglasses was taken from my car!"
Shirley from BENBROOK, TX on 1/4/2022of their Ford and their testimonial is:
"Unparalleled. These people care about my auto and my safety! I wouldn’t go anywhere else!!"
J F. from FORT WORTH, TX on 1/4/2022of their Dodge and their testimonial is:
"Excellent"
David M. from FT. WORTH, TX on 12/30/2021of their GMC and their testimonial is:
"Rick and Ray’s is the only place I use for my vehicles . Best customer service and all repairs are done right. Jayme will do what it takes to make sure you’re satisfied with your repairs."
Anonymous from Fort Worth, TX on 12/30/2021of their GMC and their testimonial is:
"Excellent service, extremely knowledgeable glad I found them."
Lee W. from FT. WORTH, TX on 12/30/2021of their Chevrolet and their testimonial is:
"I’ve never visited a mechanic repair shop that was as organized, as friendly, and as honest as Rick and Rays"
Haggard from FT. WORTH, TX on 12/16/2021of their Mercedes-Benz and their testimonial is:
"Hands down go there they are thorough and care that the job is done right."
Alan from Fort Worth, TX on 12/9/2021of their Mercedes-Benz and their testimonial is:
"Good people/good service !"
David from FT. WORTH, TX on 12/8/2021of their Mercedes-Benz and their testimonial is:
"Five Star Service and Support !!!!!"
Doris B. from FT. WORTH, TX on 12/2/2021of their Chevrolet and their testimonial is:
"Everyone kept me informed throughout the process and tried to keep the cost as reasonable as they could."
Debbie G. from Fort Worth, TX on 12/1/2021of their Chevrolet and their testimonial is:
"They are honest above all. They are quick & very good. I’ve never had to take one of our cars back because they missed something (or felt like they added something that didn’t really need to be done)."
Anonymous from Fort Worth, TX on 11/22/2021of their Chevrolet and their testimonial is:
"Professional, trustworthy and honest. The work performed on my vehicle was great - the problem was fixed and the price was very reasonable!"
Darlene from Fort Worth, TX on 11/16/2021of their Chevrolet and their testimonial is:
"I would say that you guys give Good Customer Srvc. Sergio always take care of me, and everyone else is kind."
Anonymous from Fort Worth, TX on 11/2/2021of their Chevrolet and their testimonial is:
"Certainly"
Cece T. from FT. WORTH, TX on 10/31/2021of their Jeep and their testimonial is:
"This is my new Go-to spot. Honest and dependable."
Paula J. from Fort Worth, TX on 10/31/2021of their Jeep and their testimonial is:
"The employees are very attentive and kind. I did not have to wait very long for service today and they helped my son as well. It is so nice to have people I can rely on when I need my car serviced."
Cecil B. from FT. WORTH, TX on 10/29/2021of their Nissan and their testimonial is:
"Exceptional!"
Juan from Fort Worth, TX on 10/29/2021of their Nissan and their testimonial is:
"I would tell my friends & and people in. General. that Rick & Ray's. automotive shop is were you want your car serviced they have excellent customer service and. ask for. Andrew. He will get you on your way. To. Great. Service. by. Rick. &Ray's. I'm satisfied with there service and customer service. I will be taking my cars there for service all the time. job well done. Thank you"
Lee from FT. WORTH, TX on 10/28/2021of their Kia and their testimonial is:
"I find the shop unicorn among other auto repair shops. It’s so strange to go to an auto repair shop that actually takes the whole process to another level. You feel very comfortable, and very happy with the treatment and work performed."
Bill H. from FT. WORTH, TX on 10/26/2021of their Lexus and their testimonial is:
"Very competent and prompt in the work they do."
Marvin C. from FT. WORTH, TX on 10/26/2021of their Nissan and their testimonial is:
"Prompt and with a warranty"
Don S. from FT. WORTH, TX on 10/21/2021of their Honda and their testimonial is:
"Exceptional!"
Sean S. from FT. WORTH, TX on 10/20/2021of their DODGE and their testimonial is:
"Best knowledgeable service you can find in all of Fort Worth. And very friendly. Workmanship is unsurpassed. Best shop in town."
William M. from FORT WORTH, TX on 10/14/2021of their BMW and their testimonial is:
"Service was beyond compair. Staff was friendly and techs were very knowledgeable. I strongly recommend Rick & Ray's to everyone."
Anonymous from Fort Worth, TX on 10/12/2021of their BMW and their testimonial is:
"Inviting and caring"
Karen S. from FT. WORTH, TX on 10/11/2021of their Subaru and their testimonial is:
"Responsive, pleasant and prompt. Clear about what is needed and what can wait. Accept AAA"
Thomas from LEANDER, TX on 10/7/2021of their Dodge and their testimonial is:
"R&R’s takes care of you and your car. They do great work in a friendly and professional manner. I am always very pleased with their service."
Michael W D. from FORT WORTH, TX on 10/7/2021of their Ford and their testimonial is:
"It's hard to find a shop that you trust that will fix things needed and for the appropriate cost. This is Rick & Ray's! Great shop, great repairs, great prices! Will always use them for any of my automobile needs."
Fred V. from FT. WORTH, TX on 10/1/2021of their Honda and their testimonial is:
"OUTSTANDING on both!"
Randy H. from BLUE MOUND, TX on 10/1/2021of their Subaru and their testimonial is:
"Excellent service department"
Roy G. from FT. WORTH, TX on 9/30/2021of their RAM and their testimonial is:
"Better Than PepBoys Services"
C. B. from FORT WORTH, TX on 9/27/2021of their Volkswagen and their testimonial is:
"I’ve already recommended them to 3 of my friends"
Jake J. from Fort Worth, TX on 8/31/2021of their Volkswagen and their testimonial is:
"They are an honest repair facility, even when they could repair the car there, but they recommend the dealership, because they know it will be better for you, the client."
Bernard H. from FT. WORTH, TX on 8/29/2021of their Jaguar and their testimonial is:
"Excellent"
Sean S. from FT. WORTH, TX on 8/23/2021of their DODGE and their testimonial is:
"That it is the best quality shop in town. With truthful and fair service. Once again, the very best."
Fred V. from FT. WORTH, TX on 8/10/2021of their Honda and their testimonial is:
"OUTSTANDING! I could not recommend this shop strongly enough! EXCELLENT service & Repairs. Great communication and explanation of work before and during repair. Now that I have found them, I will never take my BMW anywhere again. My total vehicle check and repair estimate was done the same day I brought it in and the repairs (and it was substantial) was completed by the end of the week. Much more reasonable than a dealer and I trust these repairs completely."
Bethany from Fort Worth, TX on 8/5/2021of their Honda and their testimonial is:
"Outstanding!!!!"
Jake J. from Fort Worth, TX on 8/2/2021of their Honda and their testimonial is:
"They were great as usual"
Anonymous from Fort Worth, TX on 7/27/2021of their Honda and their testimonial is:
"It's good work"
Debby And M. from Fort Worth, TX on 7/27/2021of their Honda and their testimonial is:
"Stellar Service! Treated us like people, respectful!"
Marvin C. from FT. WORTH, TX on 7/21/2021of their Nissan and their testimonial is:
"Always very good over many years the same"
Patricia S. from FORT WORTH, TX on 7/19/2021of their Toyota and their testimonial is:
"Outstanding service. Honest and dependable. I've never had a negative experience !!!"
John from FT. WORTH, TX on 7/17/2021of their Toyota and their testimonial is:
"Be ready to leave your car for a long time. Check in regularly, insist on cost updates. And before you leave the shop with your car make sure everyting works and is good order."
Roxanne W. from BLUE MOUND, TX on 7/15/2021of their Mazda and their testimonial is:
"They were persistent in trying to find the problem without replacing things that probably didn’t need to be replaced & I appreciate that"
Carlos M. from FT. WORTH, TX on 7/14/2021of their Honda and their testimonial is:
"Courteous and friendly, very professional."
Andrew B. from BROCK, TX on 7/14/2021of their Kia and their testimonial is:
"HIGHLY RECOMMEND!!! I always refer folks to Rick and Ray’s."
Shirley W. from FT. WORTH, TX on 6/30/2021of their BMW and their testimonial is:
"The service is great. The entire staff is always pleasant and friendly. The shop is clean and the waiting area is comfortabble and clean."
Candy N. from FT. WORTH, TX on 6/27/2021of their Mercedes-Benz and their testimonial is:
"It's the shop that I trust for my car. They treat me like a person who come to them to help me with my car."
Carlos M. from Fort Worth, TX on 6/26/2021of their Mercedes-Benz and their testimonial is:
"Very Professional & courteous, Plus friendly...would do business again..."
Carlos M. from Fort Worth, TX on 6/23/2021of their Mercedes-Benz and their testimonial is:
"Very professional & Friendly..."
Richard P. from FORT WORTH, TX on 6/10/2021of their Mercury and their testimonial is:
"Great place - good service, no up-sell!"
Anonymous from Fort Worth, TX on 6/7/2021of their Mercury and their testimonial is:
"This shop is very expensive"
Sean S. from FT. WORTH, TX on 6/3/2021of their DODGE and their testimonial is:
"As always, customer service and quality work was beyond compare. You will not find a better Auto repair or service shop. Honest, courteous, professional, and very fair. The only shop I will use."
Missy N. from Fort Worth, TX on 6/3/2021of their DODGE and their testimonial is:
"Hands down the most thorough repair shop. They are honest and quick. The best!!"
Angela C. from LAKE CHARLES, LA on 5/27/2021of their Dodge and their testimonial is:
"I would say the service started a little slow to start, but then they kicked it up & did over and beyond what was asked. They never seemed frustrated with all my questions and phone calls. Andrew made sure I was satisfied before I left. I would highly recommend this shop to anyone."
Lisa B. from Fort Worth, TX on 5/27/2021of their Dodge and their testimonial is:
"Excellent customer service. I was pleased with the status updates and full disclosure of repairs needed as well as some future recommended services to consider. Wonderful full service auto shop with friendly, experienced, articulate staffing. Thank you."
Sean S. from FT. WORTH, TX on 5/26/2021of their DODGE and their testimonial is:
"You cannot find a better Auto Repair or Service establishment in Fort Worth. They can do it all and you will be smiling when you leave. 10 out of 10."
Manuel T. from FORT WORTH, TX on 5/13/2021of their Chevrolet and their testimonial is:
"The best mechanics in town and the customer service is awesome always very courteous and will help you Jaime , Veronica , Sergio , Cameron everybody is great"
Sean S. from FT. WORTH, TX on 5/11/2021of their DODGE and their testimonial is:
"Never a doubt when I walked through the door. Very professional, honest, and fair. You will not be disappointed."
Ed S. from FT. WORTH, TX on 5/7/2021of their GMC and their testimonial is:
"Great service and great worrk"
Bill A. from FT. WORTH, TX on 5/5/2021of their Acura and their testimonial is:
"Go take it to Rick & Rays, they can get it done correctly. They may be busy but that’s the price you pay for trustworthy work."
Candace I. from Fort Worth, TX on 5/4/2021of their Acura and their testimonial is:
"AAA has this Shop on their Approved Auto Repair Facility list and matched me up with them. I am so glad they did and I couldn't be happier!"
George F. from FORT WORTH, TX on 5/2/2021of their NISSAN-DATSUN and their testimonial is:
"great place to get your car maintained and repaired ~ quality work with fair pricing ~ very professional"
Steve O. from FORT WORTH, TX on 4/28/2021of their STUDABAKER and their testimonial is:
"The people are capable and friendly and they stand behind their work!"
Amy from Fort Worth, TX on 4/28/2021of their STUDABAKER and their testimonial is:
"The staff are long-term, straightforward, experts at what they do, can’t get better than Rick and Ray’s, give them a shot, really!"
Chuck T. from Fort Worth, TX on 4/22/2021of their STUDABAKER and their testimonial is:
"Very honest. Good quality work."
Gary J. from Fort Worth, TX on 4/20/2021of their STUDABAKER and their testimonial is:
"This was my first experience at Rick & Rays, and I have to say that they have earned my future business. My service manager (Sergio) informed me of how my vehicle fared following the 52 point inspection. That gave me an idea of what was necessary and what could be put off for future service appointments. Communication was constant by either text or email and I knew exactly what to expect for service and how much it would cost. I cannot express the high degree of service I felt from beginning to end."
Paul C. from FT. WORTH, TX on 4/16/2021of their Toyota and their testimonial is:
"Reliable work with a caring attitudes and all the up to date equipment to get the work right.."
Carlos from FT. WORTH, TX on 4/14/2021of their Honda and their testimonial is:
"Very friendly and Professional, excellent work..."
Robert from FT. WORTH, TX on 4/14/2021of their Dodge and their testimonial is:
"I have had excellent service in the past for your though I do use my dealer for warranty work. I like the drive-up service for state inspections."
Arlene M. from FORT WORTH, TX on 4/13/2021of their Ford and their testimonial is:
"Great customer service. It doesn’t matter if you are having new services or repeating repairs... you still get that great customer service!"
Mary Anne B. from FT. WORTH, TX on 4/5/2021of their GMC and their testimonial is:
"Nice people good work."
March 29 2. from Fort Worth, TX on 3/29/2021of their GMC and their testimonial is:
"WE have used Rick& Rays for 18 yrs with all our 6 vehicles we have own , always explain each problem needed worked with our cost repairs in every way ".My THANK YOU" Seems small for all you done. A great place, great Staff, the best train Mechanics, Mrs. Richards"
Dave B. from BEDFORD, TX on 3/26/2021of their Buick and their testimonial is:
"The service personnel who have taken care of my car are professional, knowledgeable and patient."
George F. from FORT WORTH, TX on 3/16/2021of their NISSAN-DATSUN and their testimonial is:
"high quality work and excellent customer service at a fair price ~ thanks!"
Dwight R. from ALEDO, TX on 3/16/2021of their Mazda and their testimonial is:
"They sounded genuinely happy to tell us that our repair was a dealership recall issue, even though that meant they would not be doing any repairs."
Andrew from MILLAP, TX on 3/3/2021of their Mitsubishi and their testimonial is:
"Incredible work and very friendly as usual."
Burr F. from FT. WORTH, TX on 2/28/2021of their Honda and their testimonial is:
"I highly recommend this place!"
Demetra S. from FT. WORTH, TX on 2/25/2021of their Ford and their testimonial is:
"This is the best automotive shop I have even been to love this place very professional."
Andrew B. from BROCK, TX on 2/25/2021of their Kia and their testimonial is:
"Exceptional!!! Recommend them often to friends."
David P. from FT. WORTH, TX on 2/21/2021of their Kia and their testimonial is:
"Five Star work and customer service."
Cyndi G. from Fort Worth, TX on 2/10/2021of their Kia and their testimonial is:
"Andrew is a professional and very friendly who is concerned about customer service which is extremely important to me. The experience is a five start beginning with Kamren answering the phones to Jamie arranging transportation and Amy other needs for the customer. Prices are reasonable and the trust I felt with them made my experience one that I will highly recommend."
Carlos D. from ARLINGTON, TX on 2/3/2021of their Chevrolet and their testimonial is:
"Meets or exceeds expectations of most auto repair businesses."
Shirley C. from FT. WORTH, TX on 1/11/2021of their Audi and their testimonial is:
"It's the best service they would ever get in an auto repair/service shop. Hands down, the courtesy, professionalism, and expertise are incredibly good."
John Carl B. from FT. WORTH, TX on 1/6/2021of their Volvo and their testimonial is:
"Polite employees, free 11 page report concerning overall condition of my vehicle, including photographs, I knew vehicle needed brake flush and oil change which was done. Amazingly, no other issues, problems, etc. Succinctly, R&R does the work that is needed, and nothing inessential. Imgine that?!"
Bj R. from FT. WORTH, TX on 1/3/2021of their Chevrolet and their testimonial is:
"Always great service, works with you on work needed, all employees are courteous and will explain why work is needed."
Shirley C. from FT. WORTH, TX on 12/30/2020of their Audi and their testimonial is:
"There has never been another Auto Repair shop in my VERY LONG life that treats their customers and the vehicles they service with such precision and care."
Bernard H. from FT. WORTH, TX on 12/30/2020of their Jaguar and their testimonial is:
"Excellent"
P. J. from FT. WORTH, TX on 12/17/2020of their Chevrolet and their testimonial is:
"This organization takes personal interest in the issue,will be very honest, doing the repair stage,will keep the owner appraised of the status of completion. Will always recommend this organization. When you find a organization like this you want to tell others as l have done."
Bernard H. from FT. WORTH, TX on 12/17/2020of their Jaguar and their testimonial is:
"outstanding"
David P. from FT. WORTH, TX on 12/16/2020of their Ford and their testimonial is:
"Five Star Service and Support !!!!!"
Dan Earl D. from FT. WORTH, TX on 12/7/2020of their GMC and their testimonial is:
"It is always a good decision to take my automobiles to Auto Plaza...flawless repairs, great communication [before & after], friendly folks, and fair prices."
Amy S. from FORT WORTH, TX on 12/4/2020of their Volvo and their testimonial is:
"They always take care of the customer, Sergio and Jamey and Cameron are great! Andrew was the service technician, thorough and patient."
Charles D. from FT. WORTH, TX on 12/3/2020of their Mercedes-Benz and their testimonial is:
"You do outstanding work!!!"
Pat A. from BENBROOK, TX on 11/30/2020of their Chevrolet and their testimonial is:
"They work on all of our cars. Very honest and reliable. Highly recommend them!"
Pauljohnson from Fort Worth, TX on 11/29/2020of their Chevrolet and their testimonial is:
"The service persons will go beyond what is needed to satisfy a client. I recently needed a part that had been declared obsolete , they found the part, saved a lot of money."
Jean Davis L. from RIVER OAKS, TX on 11/27/2020of their Buick and their testimonial is:
"Good"
Darlene G. from FORT WORTH, TX on 11/22/2020of their NISSAN-DATSUN and their testimonial is:
"That it is Exceptional!!"
Cedric W. from FT. WORTH, TX on 11/13/2020of their Dodge and their testimonial is:
"Transparent service, honest answers and excellent customer service"
Katherine H. from Fort Worth, TX on 11/9/2020of their Dodge and their testimonial is:
"Do not pass go!! Go directly to see these guys!!!"
Andrew from MILLAP, TX on 11/2/2020of their Mitsubishi and their testimonial is:
"Exceptional! Great work and the friendliest folks you will ever meet."
Lisa F. from FT. WORTH, TX on 10/22/2020of their Toyota and their testimonial is:
"Great customer service and good job"
Chuck T. from Fort Worth, TX on 10/13/2020of their Toyota and their testimonial is:
"Knowledgeable and efficient Great to deal with"
Chuck T. from FORT WORTH, TX on 10/7/2020of their Mercedes-Benz and their testimonial is:
"Very professional and straight-forward"
David H. from FORT WORTH, TX on 10/7/2020of their Kia and their testimonial is:
"Auto plaza goes above and beyond their services to get your vehicle in better running condition. Never have to return for the issues you originally brought the car in for. Fixed right and fixed the first time."
George F. from FORT WORTH, TX on 9/19/2020of their NISSAN-DATSUN and their testimonial is:
"good clean shop, high quality work at fair prices, easy to deal with"
Fran S. from FT. WORTH, TX on 9/17/2020of their Ford and their testimonial is:
"They are very knowledgeable, thorough, well qualified to do any repairs needed. Their friendliness and honesty shows their goal is to have a satisfied customer."
Carol R. from BURLESON, TX on 9/8/2020of their Honda and their testimonial is:
"I have l been so pleased with my entire experience . From the first phone call to the completion of the repairs..."
Burr F. from FT. WORTH, TX on 9/7/2020of their Honda and their testimonial is:
"Tops in the industry!"
Rodney Ross / Ron S. from Fort Worth, TX on 8/17/2020of their Honda and their testimonial is:
"I have known Rick and Ray for around 25+ years, they are still the best!."
Kameron K. from Fort Worth, TX on 8/13/2020of their Honda and their testimonial is:
"Nice, knowledgeable staff, providing and excellent service"
Jessica D. from Fort Worth, TX on 8/10/2020of their Honda and their testimonial is:
"Kind, knowledgable, and they were informative but not pushy"
Sharon H. from FT. WORTH, TX on 8/10/2020of their Chevrolet and their testimonial is:
"Awesome customer service. Honest. Females free from harassment, intimidation and false claims. Down to Earth culture and superior first impressions."
Jacquelyn L. from ALEDO, TX on 8/7/2020of their Toyota and their testimonial is:
"Omg, they where phenomenal and so detailed. Sergio talked to us about every detail that needed to be done in a non overwhelming way. He takes pictures and explained what is wrong and how long it may need to be replaced. Sergio gave us the best deal. Assisted us with Uber rides while our car was in the shop to our house. The whole shop was just a pleasure and very clean with everyone in mask & hand sanitizer ready. Best of all, my car runs so smooth, like new! Thank you guys!"
Anonymous from Fort Worth, TX on 8/4/2020of their Toyota and their testimonial is:
"Top-notch in all respects!"
Paul C. from FT. WORTH, TX on 8/3/2020of their Toyota and their testimonial is:
"Shops don't get any better than R & R's Auto Plaza."
Kerry from Fort Worth, TX on 8/2/2020of their Toyota and their testimonial is:
"This team is the real deal. They genuinely care about you and The safety of your vehicle. I would recommend them to anyone seeking a new automotive team to care for your family’s vehicles."
Hank B. from FT. WORTH, TX on 8/2/2020of their Acura and their testimonial is:
"Good work and exceptional customer service. Staff seems knowledgeable. I have used them for years and have never had a bad experience. The work is done correctly the first time."
Patty A. from Fort Worth, TX on 8/2/2020of their Acura and their testimonial is:
"They are knowledgeable and go out of their way to fix problems and keep customers satisfied. Highly recommend!"
Jimmy E. from AURORA, TX on 8/2/2020of their Chevrolet and their testimonial is:
"If you need it fixed right. This is where you go."
Angela from FT. WORTH, TX on 7/30/2020of their Chevrolet and their testimonial is:
"The customer service is amazing and they truly care about the customers and their vehicles."
Terri W. from FT. WORTH, TX on 7/29/2020of their Dodge and their testimonial is:
"Excellent customer service and excellent service"
Robert B. from DALLAS, TX on 7/26/2020of their Chevrolet and their testimonial is:
"My experience has been excellent. No matter how much you try to promote perfection there are days when the bear just eats you. I can say that when that day occurs (and it will), Jamie stepped up to the plate and took responsibility and made the necessary repairs at no charge to me. In today’s world that is such a refreshing concept and means more than he will ever know. I recommend Rick & Ray’s to all my friends and family in the DFW area."
Charley B. from FT. WORTH, TX on 7/23/2020of their GMC and their testimonial is:
"The best"
Charley B. from FT. WORTH, TX on 7/23/2020of their GMC and their testimonial is:
"Quality & value"
Deonstewart from Fort Worth, TX on 7/22/2020of their GMC and their testimonial is:
"Superb,highly recommend.....I was heading from Louisiana,to see family,very worried about getting my vehicle fixed after it shut down on us.After finding Rick &Ray's,I was worry free,and back home"
Steve O. from Fort Worth, TX on 7/19/2020of their GMC and their testimonial is:
"Excellent"
Thomas R. from FORT WORTH, TX on 7/15/2020of their Mercedes-Benz and their testimonial is:
"Best service ever."
Arlene M. from FORT WORTH, TX on 7/8/2020of their Ford and their testimonial is:
"Customer service is awesome. Great Job. Work done in a timely manner. Jamie was very patient with me and answer all my questions without making me feel like I was bothering him. Will revisit again if needed."
Bill N. from FT. WORTH, TX on 7/6/2020of their Volvo and their testimonial is:
"R&R provides prompt quality service. Quality management, supervision, techs & parts."
Jarvis S. from FT. WORTH, TX on 7/5/2020of their Dodge and their testimonial is:
"Great Experience"
Scott S. from FT. WORTH, TX on 7/1/2020of their Honda and their testimonial is:
"Sergio was a great help as well as Veronica. The service was done quickly and correctly at the right price. I was very happy. Thank you Auto Plaza."
Kat S. from FT. WORTH, TX on 7/1/2020of their Honda and their testimonial is:
"Excellent service and friendly folks!"
Arlene M. from FORT WORTH, TX on 6/25/2020of their Ford and their testimonial is:
"I been going to Rick & Rays since 2010.. Awesome customer service. As a female going in saying my car doing this and that .. they don’t make me feel like an idiot.. they work till they can fix it. I feel safe with them and truly trust they would never overcharge me. I travel from North Arlington to Fort Worth for service.. they are worth the drive.. Thanks for all y’all do."
Mickey D. from FT. WORTH, TX on 6/21/2020of their Fiat and their testimonial is:
"exceptional/ professional-personable-through."
Victor from Fort Worth, TX on 6/17/2020of their Fiat and their testimonial is:
"They are very great and honest they care especially about you and your vehicle not just money"
Cyndi from Fort Worth, TX on 6/16/2020of their Fiat and their testimonial is:
"Excellent customer service. True transparency in their work and technically thorough with a free diagnosis report including pictures to help the customer understand."
James J. from FT. WORTH, TX on 6/10/2020of their Ford and their testimonial is:
"Yes."
Karen C. from ROANOKE, TX on 6/10/2020of their Mitsubishi and their testimonial is:
"Qiuck n fast love the service"
Jerry G. from FT. WORTH, TX on 6/9/2020of their Ford and their testimonial is:
"Y’all are great to work with."
Robert B. from DALLAS, TX on 6/8/2020of their Chevrolet and their testimonial is:
"Thorough inspection, no pressure sales, quality work and exceptionally knowledgeable staff."
Anonymous from Fort Worth, TX on 6/3/2020of their Chevrolet and their testimonial is:
"Top notch on both quality of work and customer service—every time!"
Kathy L. from Fort Worth, TX on 6/2/2020of their Chevrolet and their testimonial is:
"The work was done quickly & professionally. Everyone was very friendly. There is a good sized waiting room, and everything was very clean. I’ll definitely be a return customer."
Roney, T. from LEANDER, TX on 5/29/2020of their Dodge and their testimonial is:
"Trust them to do good work the first time. It is much cheaper."
Joey from Fort Worth, TX on 5/29/2020of their Dodge and their testimonial is:
"That I’ve found you guys to be hard working, friendly, not pushy, and informative."
Glenn I. from FT. WORTH, TX on 5/28/2020of their Mercedes-Benz and their testimonial is:
"I would recommend them highly. Thought they were courteous, efficient, thorough and priced reasonably. Would definitely return."
Bernard H. from FT. WORTH, TX on 5/28/2020of their Jaguar and their testimonial is:
"I fully trust their quality of work."
Pablo R. from FT. WORTH, TX on 5/26/2020of their Volvo and their testimonial is:
"Expertise is top notch. well received by the staff and well taken care of and I will be coming back and I will continue to bring in the company trucks as well. thank you guys."
Roberto from FORT WORTH, TX on 5/26/2020of their Subaru and their testimonial is:
"The best"
Linda S. from RIVER OAKS, TX on 5/21/2020of their Jeep and their testimonial is:
"I recommend Rick and Ray's. They will be straight with you. They'll thoroughly access the problem and they have top notch mechanics doing the work."
David M. from FT. WORTH, TX on 5/21/2020of their GMC and their testimonial is:
"I trust this shop for all repairs on my truck. They are honest and knowledgeable."
Jerry G. from FT. WORTH, TX on 5/20/2020of their Ford and their testimonial is:
"That y’all are great shop."
Eddie M. from FT. WORTH, TX on 5/18/2020of their Dodge and their testimonial is:
"Always the best"
Keith D. from Fort Worth, TX on 5/17/2020of their Dodge and their testimonial is:
"The customer service and professional work product delivered at Rick and Ray's Auto Plaza is exceptional. I'm 62 years old and have needed auto mechanics since I was 16 and Rick and Ray's are the best. Their management has always provided me with sound mechanical advice as well as outstanding workmanship."
Nicholas from FT. WORTH, TX on 5/14/2020of their Chevrolet and their testimonial is:
"I haven’t gone to any other shops since I found rick and rays."
Carlos B. from FT. WORTH, TX on 5/13/2020of their Honda and their testimonial is:
"I would tell anyone to go to Rick & Ray’s Auto Plaza. Their level of service exceeded all my expectations. They went above and beyond anything I’ve ever seen in the automotive industry. The quality of work fixed the problem on my car that no one around town could figure out, and also found some other much needed repairs to do to my vehicle as well as solving the problem. Rick and Rays Auto Plaza made everything of getting a vehicle fixed easy and headache free. Will be back"
Dan B. from FT. WORTH, TX on 5/5/2020of their Chrysler and their testimonial is:
"GOOD PROMPT SERVICE, WITH A SMILE AND CLEAR EXPLANATIONS."
James S. from FT. WORTH, TX on 5/5/2020of their Ford and their testimonial is:
"They did a great job and fast."
Admiral H. from FT. WORTH, TX on 5/5/2020of their Jeep and their testimonial is:
"The customer service is great"
Joey L. from Fort Worth, TX on 4/22/2020of their Jeep and their testimonial is:
"From customer service at reception desk through dealing with the mechanics and their knowledge base, everything was top notch"
Linda S. from RIVER OAKS, TX on 4/20/2020of their Jeep and their testimonial is:
"I found Rick and Ray's through AAA. My vehicle was towed over to them and I was given a spare vehicle to use while mine was being worked on. I received a detailed and impressive report of the work they would like to perform. There were no surprises and I felt informed. I've been looking for an auto repair shop that I could keep using with confidence and trust."
Craig B. from FORT WORTH, TX on 4/16/2020of their Mercedes-Benz and their testimonial is:
"Very thorough inspection of my truck. Friendly and knowledgable. Looking forward to future service."
Jennifer C. from FT. WORTH, TX on 4/7/2020of their Subaru and their testimonial is:
"They are terrific and have really been great to me for years!"
Mary from Fort Worth, TX on 4/2/2020of their Subaru and their testimonial is:
"Very good service."
Susana from Fort Worth, TX on 3/26/2020of their Subaru and their testimonial is:
"Excellent service, very quick and friendly"
David M. from FT. WORTH, TX on 3/25/2020of their GMC and their testimonial is:
"Highly recommend this shop, they go out of their way to insure your vehicle is repaired right. Jayme goes out of his way to provide customer satisfaction."
Kimberly P. from FT. WORTH, TX on 3/19/2020of their BMW and their testimonial is:
"I’d tell them that to everyone at R and R’s the customer is number 1 and getting it right and saving you money, and integrity is their number I goal!! That why customer service is just built into the mix. Excellent place to take my car!!!"
Anonymous from Fort Worth, TX on 3/15/2020of their BMW and their testimonial is:
"👍"
Dan B. from FT. WORTH, TX on 3/9/2020of their Chrysler and their testimonial is:
"I AM VERY VERY IMPRESSED WITH YOUR SHOP, THE PEOPLE WHO WORK THERE, AND THE OVERALL ATTITUDE OF THE PEOPLE WHO SERVE THERE. WARM, FRIENDLY, OPEN AND ATTENTIVE. MANY THANKS YOUS."
Dalinda from Fort Worth, TX on 3/4/2020of their Chrysler and their testimonial is:
"I love rick & Rays ! The best in ftw"
Shirley C. from FT. WORTH, TX on 2/23/2020of their Audi and their testimonial is:
"Unparalleled. I recommend Rick & Ray's frequently to friends. I trust the people, the work and the support staff."
Ellen P. from AUSTIN, TX on 2/19/2020of their Subaru and their testimonial is:
"We were on a road trip to Ft Worth when our car had an unknown problem. We called Rick & Ray's as they are AAA approved. IT was Fri. noon. They fit us in that afternoon and within a few hours had a report and car fixed. And the review was incredible - pictures and even 2 videos of everything they diagnosed. IT turned out that a recent tire rotation left some lugnuts loose. They tightened those and gave us recommendations for future car health - all at no cost! Oh, and their facilities, including their bathrooms, are kept up to make us customers comfortable. If I was living in the Ft Worth area, they would be my mechanics!"
Anonymous from Fort Worth, TX on 2/17/2020of their Subaru and their testimonial is:
"Always good quality work. Will work with you ."
Paul C. from FT. WORTH, TX on 2/17/2020of their Toyota and their testimonial is:
"Mechanic shop on steroids with all the latest technology to get it right at a fair price."
Marissa from Fort Worth, TX on 2/17/2020of their Toyota and their testimonial is:
"Definitely! Sergio went above and beyond to help me weigh out my options for upcoming repairs and did an excellent job explaining everything I needed to know about my vehicle. I am grateful for the experience and will use the knowledge that was shared for years to come. I will choose this shop over and over again and will not hesitate to recommend. Thanks again, Sergio!"
Christi L. from SAN DIEGO, CA on 2/6/2020of their Jeep and their testimonial is:
"Outstanding service, beyond nice and quality work."
Mike A. from FT. WORTH, TX on 1/22/2020of their Toyota and their testimonial is:
"Nice people, skilled technicians, fair price."
Bob from Fort Worth, TX on 1/9/2020of their Toyota and their testimonial is:
"Prompt personalized competent technicians"
Martha B. from Fort Worth, TX on 1/7/2020of their Toyota and their testimonial is:
"This is a great place to have your car serviced and repaired. Jamie is a trusted man who I can count on to get the job done. I value his advice."
Analisa B. from Fort Worth, TX on 1/7/2020of their Toyota and their testimonial is:
"Awesome service, great facility!"
Michael F. from SAGINAW, TX on 12/29/2019of their GMC and their testimonial is:
"Always up front and honest"
Debbie G. from FORT WORTH, TX on 12/28/2019of their Toyota and their testimonial is:
"They are professional, reasonably priced & fast. They’re also very friendly & helpful about answering any questions."
Rch from Fort Worth, TX on 12/27/2019of their Toyota and their testimonial is:
"I would say it is great."
Robert E. from FT. WORTH, TX on 12/26/2019of their Dodge and their testimonial is:
"Excellent work. Excellent customer service."
Gene R. from FT. WORTH, TX on 12/19/2019of their Dodge and their testimonial is:
"Had been experiencing problems with the ignition switch in my truck for more than a year. Was dreading the cost of fixes listed on the internet and in repair manuals. Finally took it in to Rick and Rays Auto Plaza. They immediately said it could be that the original keys from my 2003 Ram could be worn down (after 230,000 miles) and many key insertions. They were correct and solved my ignition problem by cutting new keys, which was a cheap repair. Am impressed with their honesty and knowledge and will use them from now on."
Anonymous from Fort Worth, TX on 12/18/2019of their Dodge and their testimonial is:
"Quick well priced and very polite"
Dalinda from Fort Worth, TX on 12/13/2019of their Dodge and their testimonial is:
"They are grrreat! You should use them ft now on and use them forever"
Dalinda D. from Fort Worth, TX on 12/13/2019of their Dodge and their testimonial is:
"Glad they were recommended to me because they are great! They service my car , do a wonderful job , and they very friendly . They treat you like family"
Elvia Landau V. from FT. WORTH, TX on 12/12/2019of their Chevrolet and their testimonial is:
"Friendly service and very detailed inspection done to the car Bilingual service wich is very important this days for any business"
Shirley C. from FT. WORTH, TX on 11/26/2019of their Audi and their testimonial is:
"You'd be crazy to use any other repair shop. Their people care about you, they care about your car, they are unfailingly polite and don't overcharge."
Klaus F. from FT. WORTH, TX on 11/26/2019of their AMC and their testimonial is:
"Very reliable and fast service and friendly and qualified employees"
Mike A. from FT. WORTH, TX on 11/9/2019of their Lincoln and their testimonial is:
"These guys are pros: skilled, honest, fast and fair priced. The kind of people I would want taking care of my mother or children."
Thai N. from ARLINGTON, TX on 11/5/2019of their Mercedes-Benz and their testimonial is:
"Highly recommend. Very pleased with my repair job."
Patrice from Fort Worth, TX on 11/4/2019of their Mercedes-Benz and their testimonial is:
"My first experience was when I first bringing my car in for service they word great. Rick and Ray's do an excellent job they tell you everything you need to know about your vehicle. I recommend anyone to go to Rick and Ray's."
David M. from FT. WORTH, TX on 11/3/2019of their GMC and their testimonial is:
"Great customer service, always ready to meet your needs"
Janice S P. from FORT WORTH, TX on 11/3/2019of their Volkswagen and their testimonial is:
"You’ll be treated honestly and fairly."
Karla D. from FT. WORTH, TX on 10/24/2019of their Toyota and their testimonial is:
"Great service!"
Steven L. from FORT WORTH, TX on 10/14/2019of their Cadillac and their testimonial is:
"Great people. Really care about you and your vehicle. Will shoot you straight."
Patrick S. from FORT WORTH, TX on 10/14/2019of their Mercedes-Benz and their testimonial is:
"I was blown away by the level of service I received. Gary was patient, attentive, thorough and couldn’t have been nicer ... all on a pre-purchase inspection. I was apprehensive toward buying an import because I didn’t know where I would get it serviced. I am now comfortable purchasing the vehicle and know I will take it to Rick & Ray’s."
Sherri from Fort Worth, TX on 10/13/2019of their Mercedes-Benz and their testimonial is:
"Excellent!"
Burr F. from FT. WORTH, TX on 10/1/2019of their Volvo and their testimonial is:
"Excellent service, comfortable waiting room, good coffee, and spotless restrooms. What more could ask?"
Paul C. from FT. WORTH, TX on 9/25/2019of their Toyota and their testimonial is:
"Can't be a better auto repair and maintenance shop in Fort Worth after 20 years using them. They are competent, trustworthy and pros at their job......no, neither Rick or Ray are my brother-in-laws, just good friends and honest guys."
Tom H. from FT. WORTH, TX on 9/20/2019of their Mercury and their testimonial is:
"Try them. You will be completely satisfied."
Nolan from FT. WORTH, TX on 9/16/2019of their Mercedes-Benz and their testimonial is:
"Awesome"
Anonymous from Fort Worth, TX on 9/11/2019of their Mercedes-Benz and their testimonial is:
"Great service"
Rodrick F. from HALTOM, TX on 9/5/2019of their CHRYSLER and their testimonial is:
"They have Good customer service , and have a will to help you out with your vehicle"
Marsha M. from FORT WORTH, TX on 9/5/2019of their Mercedes-Benz and their testimonial is:
"Very trustworthy and do an excellent job"
Manuel T. from FT. WORTH, TX on 8/30/2019of their BMW and their testimonial is:
"They do great work and try to get your car back to you in a timely manner and will loan you a car while yours is in the shop so you won’t be without a vehicle and that helps out tremendously to get back and forth to work and home"
Bevverly J P. from FORT WORTH, TX on 8/30/2019of their Oldsmobile and their testimonial is:
"I would tell them they made a good Repair Shop. The service is very thorough and they are interested in listening and finding the best solution to any repairs needed. They are at the ready to assist you in every way. Very professional very happy with my visit. Thanks, guy's I'll see you again."
Anonymous from Fort Worth, TX on 8/27/2019of their Oldsmobile and their testimonial is:
"Treated us very good"
Fran S. from FT. WORTH, TX on 8/27/2019of their Ford and their testimonial is:
"Most friendly and honest people anyone could ask for. They always make sure it's complete satifaction guarantee with every job they do for the customer. It is that integrity Ruck and Ray builds upon for the customer. Mrs Sheppard"
Nancy D. from Fort Worth, TX on 8/27/2019of their Ford and their testimonial is:
"Would use"
Anonymous from Fort Worth, TX on 8/8/2019of their Ford and their testimonial is:
"Good"
Larry D. L. from FORT WORTH, TX on 8/2/2019of their GMC and their testimonial is:
"Check out Rick and Ray’s for great service on your Auto Service."
Joel P. from FT. WORTH, TX on 8/1/2019of their Chevrolet and their testimonial is:
"Very thorough with diagnostic and vehicle health inspection. They help you understand what is going on with your vehicle (I.e.wont guess until they figure it out)."
Phil S. from FT. WORTH, TX on 8/1/2019of their Dodge and their testimonial is:
"I do tell them you’re the best shop in Fort Worth!"
Sherry F. from FORT WORTH, TX on 8/1/2019of their Dodge and their testimonial is:
"We have always experienced great service at Rick and Ray’s!"
W.velez from Fort Worth, TX on 7/26/2019of their Dodge and their testimonial is:
"These guys are my HEROES! I'm a single mom depending on a really old car. These gentlemen ALWAYS save the day! And if I need it, they always loan me a car so I can keep going. These are MY guys!"
Jeremy L. from FT. WORTH, TX on 7/25/2019of their Dodge and their testimonial is:
"Excellent service, warm, friendly and knowledgeable staff who want to do the best for their customers."
Jim H. from KELLER, TX on 7/21/2019of their Jeep and their testimonial is:
"Excellent people and easy to work with."
James D. from HOUSTON, TX on 7/16/2019of their Volvo and their testimonial is:
"They are as good as their word and if they find something that you didn’t know was wrong, they’ll call you BEFORE they fix it."
Chad C. from Fort Worth, TX on 7/8/2019of their Volvo and their testimonial is:
"Very professional and easy to communicate with. Everyone there was extremely helpful anytime I called. Within 3 hours of my 2008 3.0L Dodge Sprinter Van being dropped off they were able to diagnose and provide me with a solution to the problem. They allowed me to outsource my own parts for the job (which was only because the ECM from Mercedes was $2,400 + programming fees and I wasn’t very fond of that price) so I was able to find and program the parts for less than $600. My Sprinter Van sat at two other shops for a total of 4 months without any type of update to know the diagnosis or any type of solution. If you’re from Ft Worth or if your from out of town, like I am, don’t hesitate to have these guys work on your vehicle - they know what they are doing!"
Teresa W. from FT. WORTH, TX on 7/5/2019of their Mitsubishi and their testimonial is:
"Excellent trustworthy"
Rick C. from FT. WORTH, TX on 7/3/2019of their Dodge and their testimonial is:
"Excellent service, and while a little pricey, certainly worth the money."
Mario Garza, J. from Fort Worth, TX on 7/2/2019of their Dodge and their testimonial is:
"Very thorough"
Martha B. from Fort Worth, TX on 7/2/2019of their Dodge and their testimonial is:
"I would say they always keep you appraised of what is happening with your vehicle. I would also say that I recommend them. They have been a Godsend to me."
Steve O. from Fort Worth, TX on 6/29/2019of their Dodge and their testimonial is:
"Excellent"
Alice T. from IRVING, TX on 6/21/2019of their Hyundai and their testimonial is:
"If you have something repaired at Rick and Ray’s and it needs tweaked a few weeks out, they will schedule you in quickly and repair the problem. Thank you!"
Edward from Fort Worth, TX on 6/19/2019of their Hyundai and their testimonial is:
"They are a good shop to goto Rhett do good work an fast"
Herbert G. from FORT WORTH, TX on 6/16/2019of their GMC and their testimonial is:
"Exceptional satisfaction, friendly and professional staff, minimum wait, clean shop and office."
Bill L. from FT. WORTH, TX on 6/14/2019of their BMW and their testimonial is:
"They are very upfront about what they’re doing and clearly go over the things that need to be done (no surprises from what I knew were needed) and only do what you agree to. No pressure to have services done that you don’t want."
Homer from Fort Worth, TX on 6/11/2019of their BMW and their testimonial is:
"Omero the best mechanic, he work in my truck, very responsiblr person"
Ofelia A. from AZLE, TX on 6/10/2019of their BMW and their testimonial is:
"Very professional. Mr. Gary Leto explained me what my car needed. I’m glad to be a new customer. Excellent service ⭐️⭐️⭐️⭐️⭐️"
David P. from FT. WORTH, TX on 6/10/2019of their BMW and their testimonial is:
"Five Star Service and Support."
Wilson M. from FORT WORTH, TX on 6/5/2019of their Chevrolet and their testimonial is:
"Awesome"
Kimberly P. from FT. WORTH, TX on 6/3/2019of their BMW and their testimonial is:
"I’d say those fellows are awesome!"
Robert T. from FT. WORTH, TX on 5/27/2019of their Volvo and their testimonial is:
"I will recommend you because of your friendly atmosphere and quality workmanship."
Anonymous from Fort Worth, TX on 5/23/2019of their Volvo and their testimonial is:
"Excelente servicio, rápido y confiable, y lo mejor, me atendieron en mi propio idioma."
David P. from FT. WORTH, TX on 5/8/2019of their Ford and their testimonial is:
"Five Stars"
Roger E. from ROANOKE, TX on 5/7/2019of their Mercedes-Benz and their testimonial is:
"A1 shop and great service advisor"
Aj from Fort Worth, TX on 5/3/2019of their Mercedes-Benz and their testimonial is:
"Reliable, knowledgeable and fair"
Geno I. from Fort Worth, TX on 4/25/2019of their Mercedes-Benz and their testimonial is:
"Best in town! Keeps you informed along the way. Provides pictures and descriptions of work needed and completed. And all employees are very friendly and professional!!!"
Victoria M. from FORT WORTH, TX on 4/25/2019of their Ford and their testimonial is:
"They are THE BEST! Excellent customer service, excellent, very professional work. I am now a new faithful customer. You guys are Amazing!"
Anonymous from Fort Worth, TX on 4/23/2019of their Ford and their testimonial is:
"They do excellent work and their customer service is outstanding"
Chris C. from Fort Worth, TX on 4/23/2019of their Ford and their testimonial is:
"top notch! do not go anywhere else for your auto needs. Quick, professional and more than fair. makes getting your vehicle serviced a true pleasure"
Phil S. from FT. WORTH, TX on 4/22/2019of their Dodge and their testimonial is:
"Best shop in Fort Worth!"
S M. from ARLINGTON, TX on 4/17/2019of their Mercedes-Benz and their testimonial is:
"You will be taken care of. A mountain top place"
Sebastian M. from FT. WORTH, TX on 4/16/2019of their Nissan and their testimonial is:
"Omero did work on my truck, he is an exelent mechanic"
Scott M. from BEDFORD, TX on 4/15/2019of their GMC and their testimonial is:
"Go for it !!!!!"
Kc B. from FT. WORTH, TX on 4/15/2019of their Nissan and their testimonial is:
"Anthony is the BEST. He was able to communicate what the problems were ,what they recommend to be done and back it all up with photos and a written estimate. Oh and they were able to get me in quickly."
Andrew from MILLAP, TX on 4/11/2019of their Mitsubishi and their testimonial is:
"Awesome/Very honest"
Laura R. from FT. WORTH, TX on 4/4/2019of their Mazda and their testimonial is:
"Quality and Customer Service is exceptional."
Joe G. from BURLESON, TX on 3/26/2019of their Ford and their testimonial is:
"Based on my first experience, I would very much recommend Rick & Rays for auto repair based on both their high level of customer service and the repair work itself."
Kareem I. from FT. WORTH, TX on 3/25/2019of their Toyota and their testimonial is:
"If u have a problem, they will fix it..#thumbsup"
Michael S. from FT. WORTH, TX on 3/21/2019of their RAM and their testimonial is:
"Excellent service and help full"
Gene from Fort Worth, TX on 3/21/2019of their RAM and their testimonial is:
"Excellent, thank you forgetting my car in for a quick oil change program."
Robert H. from FT. WORTH, TX on 3/18/2019of their Jeep and their testimonial is:
"Excellent"
Paul R. from DALLAS, TX on 3/16/2019of their Jeep and their testimonial is:
"Very professional."
Benny S. from FT. WORTH, TX on 3/15/2019of their Chevrolet and their testimonial is:
"Their quality of work and customer service is the reason I have remained a regular customer for over 20 years."
Dan B. from FT. WORTH, TX on 3/13/2019of their Chrysler and their testimonial is:
"that you guys are very prompt, courteous, friendly, and effective. you got me in and out very promptly and I got in a nice visit!!"
Steve from Fort Worth, TX on 3/11/2019of their Chrysler and their testimonial is:
"First class and top rated."
Burr F. from FT. WORTH, TX on 3/10/2019of their Volvo and their testimonial is:
"Top notch in both."
Phil S. from FT. WORTH, TX on 3/6/2019of their Dodge and their testimonial is:
"The best shop in Fort Worth."
Eric S. from DALLAS, TX on 2/19/2019of their Lexus and their testimonial is:
"Excellent"
Chris from Fort Worth, TX on 2/14/2019of their Lexus and their testimonial is:
"They are very thorough, honest, and knowledgable. I will always bring my car here and recommend it to everyone I know."
Manuel T. from FORT WORTH, TX on 2/7/2019of their Chevrolet and their testimonial is:
"They’re very good and professional and explain everything in detail"
Martha B. from Fort Worth, TX on 2/6/2019of their Chevrolet and their testimonial is:
"Always done when promised. Just knowing that I can call in when I need help is comforting."
Anonymous from Fort Worth, TX on 2/4/2019of their Chevrolet and their testimonial is:
"Excellent. Friendly, quiet, speedy and fair. Highly recommend"
Geno I. from Fort Worth, TX on 1/23/2019of their Chevrolet and their testimonial is:
"Hands down the best customer service in town. GREAT software that keeps the customer informed and has great detail about the process."
Fritzie M. from FORT WORTH, TX on 1/18/2019of their Lexus and their testimonial is:
"Excellent service. Honest, reputable repair shop. Recommendations are made for service but never any pressure to perform work. Only shop I ever use!!"
S. M. from FT. WORTH, TX on 1/17/2019of their Honda and their testimonial is:
"Employees were very friendly, informative and prompt."
John B. from FT. WORTH, TX on 1/7/2019of their Volvo and their testimonial is:
"State inspection. Quick and easy. No drama."
Jerry J. from ARLINGTON, TX on 12/6/2018of their Ford and their testimonial is:
"I go to Rick & Ray's because of the quality of service. It always feels like I'm driving a new car when I leave there. They do excellent work!"
Julie A. from Fort Worth, TX on 11/28/2018of their Ford and their testimonial is:
"Exceptional service with great explanations as to what problems your vehicle is having."
K R. from FT. WORTH, TX on 11/12/2018of their Jeep and their testimonial is:
"Has always been outstanding for me."
Andrew B. from BROCK, TX on 11/8/2018of their Jeep and their testimonial is:
"Honest, friendly, WONDERFUL place that we will ALWAYS take our vehicles to."
J C. from FT. WORTH, TX on 11/2/2018of their Buick and their testimonial is:
"I would tell them that they could not find a better place to take their car. Best place I've found in Fort Worth that you can trust to service your car."
Chris from Fort Worth, TX on 11/1/2018of their Buick and their testimonial is:
"Very high quality of work and customer service"
Paul C. from FT. WORTH, TX on 10/30/2018of their Toyota and their testimonial is:
"Exceptionally professional and knowledgeable and reasonably priced for their quality service.....more than fifteen years as a satisfied customer and friend."
Charles B. from WATAUGA, TX on 10/30/2018of their smart and their testimonial is:
"Very professional, very informative, excellent."
Brandon from Fort Worth, TX on 10/18/2018of their smart and their testimonial is:
"Great advice willing to explain the repai and issues. Never over promising on completion."
Robin H. from FORT WORTH, TX on 10/10/2018of their Dodge and their testimonial is:
"All"
Janice P. from FORT WORTH, TX on 10/10/2018of their Scion and their testimonial is:
"This shop is honest, very dependable and they can find and fix the most mysterious problems."
Janice S. from ARLINGTON, TX on 10/9/2018of their Lincoln and their testimonial is:
"My husband and I were very pleased with the professional, prompt and courtes Service given. It made our unfortunate experience of car trouble not only less bearable but an eye opener and learning Tool. Thank you. You guys will be only ones taking care of my car from now on. Thanks again."
Anonymous from Fort Worth, TX on 10/8/2018of their Lincoln and their testimonial is:
"Excellent work,they will call you before doing any extra work if needed. No surprises always up front with you."
Carole D. from FORT WORTH, TX on 10/3/2018of their Ford and their testimonial is:
"Excellent service"
W. W. from BEDFORD, TX on 9/26/2018of their Mercedes-Benz and their testimonial is:
"My service advisor Gary Leto is great. I trust his advice and the service is top notch and reasonably priced. They communicate with their customer better than any place I have ever been. I highly recommend them."
Chris And Glenda Z. from SPRINGTOWN, TX on 9/26/2018of their Cadillac and their testimonial is:
"Rick and Ray's Auto Plaza Center is BEYOND believable! I called before I actually visited them.The gentleman that talked with me, about my car, was professional, courteous, informative, and answered every single question I had. He also explained how my car would be 'checked out', described the testing that could be done, the cost, and their way of making sure their customers are taken care of. To GOOD TO BE TRUE! I have NEVER been treated so kind, in an auto shop! Clean shop, perfect gentlemen,more than willing to put your mind at ease and answer all of your questions. They do not make you feel like you are taking too much of their time. Follow ups are REMARKABLE!! They strive to make sure you are pleased with their service and off a LOT of extra services to help you with understanding what will be done, cost effectiveness, suggestions for helping you make a plan for repairs, and working with you to make sure the costs will not overwhelm you. They DO NOT leave you in the dark. Sign up, be a part of the (what I like to refer to as) family!! Rick and Ray's stand behind their word! Thanks Guys! Chris and Glenda Zachary"
Anonymous from Fort Worth, TX on 9/24/2018of their Cadillac and their testimonial is:
"Excellent service, friendly, courteous staff. Definitely trustworthy auto repair shop!"
Shirley W. from FT. WORTH, TX on 8/31/2018of their BMW and their testimonial is:
"This was my first time to use your services. There was a small issue with the module you installed and you assured me that you would take care of it. I would not hesitate to recommend Rick & Ray's.The Customer Service was outstanding."
Andrew B. from BROCK, TX on 8/28/2018of their Dodge and their testimonial is:
"They are incredible!!! I appreciate their work so much that I brought a friend in with me yesterday. He is now scheduled with them for Thursday."
Stephen G. from FT. WORTH, TX on 7/13/2018of their Toyota and their testimonial is:
"I was very pleased with the service that I have received the two times I have taken by car to be repaired."
Wes from Fort Worth, TX on 7/12/2018of their Toyota and their testimonial is:
"Best in Fort Worth."
Wayne W. from Fort Worth, TX on 7/10/2018of their Toyota and their testimonial is:
"Great"
Bill H. from HURST, TX on 7/9/2018of their Ford and their testimonial is:
"Outstanding, documented with photos and arrows to help explain the diagnosis."
Julie M. from FT. WORTH, TX on 7/6/2018of their Chrysler and their testimonial is:
"Very friendly, thorough and efficient."
Alison B. from FT. WORTH, TX on 1/16/2018of their Mercedes-Benz and their testimonial is:
"They were very good at explaining what my car needed. Good with communication."
Burr F. from FT. WORTH, TX on 12/27/2017of their Volvo and their testimonial is:
"As always, problem diagnosis and repair work was excellent. I highly recommend this shop. The best customer service provided by the whole staff."
Anonymous from Fort Worth, TX on 12/27/2017of their Volvo and their testimonial is:
"I needed my tire pressure checked and air added. They were able to take care of this on the same day. Very responsive and helpful!"
B W. from FT. WORTH, TX on 12/21/2017of their Ford and their testimonial is:
"The absolute BEST customer service! They do qualify work at a fair price and stand behind their work. I wouldn't go anywhere else!"
Ricki from Fort Worth, TX on 12/18/2017of their Ford and their testimonial is:
"Excellent, quick service at a reasonable cost."
Martha B. from Fort Worth, TX on 11/16/2017of their Ford and their testimonial is:
"Jamie goes above and beyond on my poor car."
Sandra J. from FORT WORTH, TX on 11/15/2017of their Buick and their testimonial is:
"They are honest and don't make unnecessary repairs. They are friendly and very helpful. As far as I am concerned, they are the only repair service in town."
Don S. from FT. WORTH, TX on 11/7/2017of their Acura and their testimonial is:
"ALWAYS GET GREAT SERVICE. I ONCE TOLD THEM I NEEDED A BRAKE JOB THEY CHEKED MY CAR AND TOLD ME I DID'NT NEED ONE YET. HONEST PEOPLE"
Anonymous from Fort Worth, TX on 11/3/2017of their Acura and their testimonial is:
"They are prompt and curious and stand behind their work. After a recent oil change, I noticed small amounts of oil leaking and took it in. Even though it was lunch time, staff got on it promptly and explained that they had found oil around the plug, had cleaned it and tightened the plug, but they wanted to wait to see if this fixed it. It did not so they removed the plug and replaced the seal on my low mileage car. They also apologized that I had to return the car."
Jennifer D. from Fort Worth, TX on 10/26/2017of their Acura and their testimonial is:
"Service Technician, Jaime did a great job. I was having trouble with my vehicle and at 6pm as I was headed home the transmission seemed to be 'missing' and not catching. Jaime was still in the office and spent 1/2 hour working to diagnose the problem. In the absence of a firm decision, Jaime made the safe decision for me to leave the vehicle at the shop for them to evaluate the next day. I recieved a call back the next day that the transmission fluids needed to be adjusted and Jaime graciously admitted that he/R&R team learned something from the experience. My car was delivered back to me at my workplace the next day. Thank you for being willing to work late and communicating the status."
James Mark B. from FT. WORTH, TX on 10/19/2017of their Nissan and their testimonial is:
"Rick & Ray's is the absolute best! Friendly, knowledgeable, efficient staff that starts at the reception desk and continues throughout the entire visit. I just love this place."
Barry B. from FORT WORTH, TX on 10/18/2017of their CHEVROLET and their testimonial is:
"Very professional and friendly! They understand your needs and give complete satisfaction. A great shop that I’m so glad I found!"
Ashley H. from FT. WORTH, TX on 10/17/2017of their Subaru and their testimonial is:
"I immediately went back to work and recommended them to everyone in my office! Every person I encountered today was friendly, professional, knowledgeable, and helpful. I felt like I'd been going there for years and knew everyone, when it was actually my first time visiting. I felt like I wasn't just a "car in, car out;" they were extremely accommodating and I never felt burdensome or like I was getting scammed. Definitely will be back!!!"
Mike K. from FT. WORTH, TX on 10/8/2017of their Chevrolet and their testimonial is:
"If you want the best, most honest car shop around there's only one place to go... Rick and Ray's Auto plaza! Jamey is fabulous and the entire staff was very polite and helpful!"
Savannah from Fort Worth, TX on 10/4/2017of their Chevrolet and their testimonial is:
"I was surprised with the free bumper to bumper assessment. So great to know exactly what needs to be done for my vehicle over the next year and how much it will cost. I feel like I have a game plan for keeping my vehicle in good condition. Great customer service. I would definitely recommend and I will definitely be back!"
William A. from LANSING, MI on 10/4/2017of their Chevrolet and their testimonial is:
"Work and service are exceptional."
María from Fort Worth, TX on 9/27/2017of their Chevrolet and their testimonial is:
"I would recommend Rick & Rays to everyone. The staff working there is very friendly. They did a great job on my car. It was very quick and efficient!"
Don S. from FT. WORTH, TX on 9/26/2017of their MG and their testimonial is:
"BEST IN THE WEST AND BETTER THAN ALL OTHERS IN THE EAST"
Ryan from FT. WORTH, TX on 9/22/2017of their Jeep and their testimonial is:
"That you complete repairs on time, are very professional, and very thorough. I was kept updated every step of the way. Excellent customer service, and your website is second to none, very detailed."
Keith R. D. from FT. WORTH, TX on 9/10/2017of their Chevrolet and their testimonial is:
"Rick and Ray's Auto Plaza provides the very finest quality of work and they have always provided me with superior customer service above and beyond of my expectations."
Emily P. from Fort Worth, TX on 9/9/2017of their Chevrolet and their testimonial is:
"They are professionals. They communicate well and take the time to explain the work they will do and/or have done on your vehicle and why. The best part is, I felt like they were being honest and direct with me. I never doubted their sincerity."
Diane T. from FT. WORTH, TX on 9/6/2017of their Jeep and their testimonial is:
"I have already recommended you. The kind attention you gave me personally and then to my car, Lizzie, made all the difference in what could have been a very bad weekend for me. The drives great, and I've already promised her we will get the next step of service for her as you suggest March 6, 2018. She seemed happy. Seriously, I am so glad AAA sent me to you."
J.a. C. from FT. WORTH, TX on 8/6/2017of their Buick and their testimonial is:
"I would recommend , has been good for me."
Jerry J. from ARLINGTON, TX on 8/1/2017of their Ford and their testimonial is:
"They are the BEST. Excellent service and they stand behind everything they do. Prices are fair and worth every penny. This is the first time I have ever experienced peace of mind with an auto repair facility. Why go anywhere else?"
Larry L. from WYNNEWOOD, OK on 7/27/2017of their Freightliner and their testimonial is:
"I would tell them they are safe in your hands. Jamie was great. Very honest and very knowledgeable. Thank you very much."
Jeff M. from FORT WORTH, TX on 7/25/2017of their Chevrolet and their testimonial is:
"Consumate service and integrity. Both very rare commodities in the the auto repair business. They have talked me out of more repairs than they have recommended. They have a common sense approach to car repair and won't sell you what you don't need. 110% satisfied!"
Don S. from FT. WORTH, TX on 7/20/2017of their Acura and their testimonial is:
"I HAVE BEEN A CUSTOMER AT RICK & RAYS FOR MANY MANY YEARS. THEY HAVE ALWAYS DID FIRST CLASS WORK AND ARE QUALITY PEOPLE. I HIGHLY RECOMEND THEM"
Ricki N. B. from FORT WORTH, TX on 7/20/2017of their Honda and their testimonial is:
"excellent customer service (& they are great mechanics also)"
Jennifer D. from Fort Worth, TX on 7/13/2017of their Honda and their testimonial is:
"Rick & Ray's Auto Plaza is a reliable and customer focused shop. They work very hard to ensure your vehicle is taken care of and that you are satisfied. I appreciate that they get me in and out very quickly, they provide valet service to and from my work, which is near to the shop and they give me updates on how the work is going. I will continue to take my business to Rick & Ray's!"
Anonymous from Fort Worth, TX on 7/5/2017of their Honda and their testimonial is:
"Pleased with the timeliness of the service."
Burr F. from Fort Worth, TX on 6/29/2017of their Honda and their testimonial is:
"Outstanding service and reasonable prices! They have worked on both of my cars for years and their staff, from the service advisor to the mechanics in the shop have always gone out of their way to provide me the best of care."
Marilyn from Fort Worth, TX on 6/23/2017of their Honda and their testimonial is:
"Excellent, respectful, service and treatment by all, but especially Sergio. His time and patience to educate on the repairs needed on my car was Superb!! I can't say enough good things about their service. I having been singing their praises; friends are already asking for their number."
April B. from Fort Worth, TX on 6/22/2017of their Honda and their testimonial is:
"This shop is so amazing! They go above and beyond for customers. Joe explained everything in detail and answered all my questions! I also love they send you pictures of the car and car problems so its just not word of mouth that something is wrong. I will defiantly be back."
Paul Y. from FT. WORTH, TX on 6/22/2017of their Saturn and their testimonial is:
"Our last visit was to get a state inspection and replacement of a burned out brake light. We were in and out in about 15 minutes! Appreciated the quick service."
Homer S. from FT. WORTH, TX on 6/12/2017of their Cadillac and their testimonial is:
"If you haven't used their services, then you owe it to yourself to do just that. Our family has been using their expertise for many generations and they have never one time disappointed us. Their knowledge and friendliness is a quality lacking in many places today. Skill along with top notch certified mechanics in a reasonable time line is a big plus with us! Mrs Sheppard"
Michael K. from FORT WORTH, TX on 6/5/2017of their Mazda and their testimonial is:
"Faster service than I deserve"
Bill B. from FT. WORTH, TX on 6/5/2017of their Toyota and their testimonial is:
"Very honest. Friendly. Reasonable."
Rose from FT. WORTH, TX on 5/24/2017of their BMW and their testimonial is:
"I do not take my vehicle anywhere else. They are honest and will tell you what needs to be fixed and gives you options about what is most crucial and they let you know the prices up front. Jamey is amazing also he is always honest and offers suggestions on your vehicle."
Aaron G. from Fort Worth, TX on 5/17/2017of their BMW and their testimonial is:
"Excellent did a great job helping me get back on the road."
Steven S. from Fort Worth, TX on 5/9/2017of their BMW and their testimonial is:
"good shop, good people."
Marvin C. from FT. WORTH, TX on 5/9/2017of their Nissan and their testimonial is:
"They are very knowledgeable in the repair of all my current and past models, so you can take about any auto to them for diagnosis and repair. Very trustworthy."
Jerel M. from FORT WORTH, TX on 5/7/2017of their Cadillac and their testimonial is:
"I would say I am a long time customer and that I have always been satisfied with the work that is being done. I have know Rick and Ray a long time now and I trust them with my cars."
Anonymous from Fort Worth, TX on 5/7/2017of their Cadillac and their testimonial is:
"Very friendly and fast service"
Jennifer D. from GRAPEVINE, TX on 4/30/2017of their Nissan and their testimonial is:
"Very transparent about what they are recommending; i.e. Showing pictures of the vehicle. Good job!"
Fln N. from FORT WORTH, TX on 4/25/2017of their Chevrolet and their testimonial is:
"I would definitely recommend you for reasonable prices, timely repairs and great customer service."
Ryan M. from ARLINGTON, TX on 4/21/2017of their Ford and their testimonial is:
"Amazing service!!! I have a F250 that was doing the death wobble. Joe was great, he kept me informed throughout the whole process. They fixed it right the first time ! 100% satisfied!!!!!"
Bill from Fort Worth, TX on 4/21/2017of their Ford and their testimonial is:
"Highly recommended for quality and efficiencey"
Jerry from Fort Worth, TX on 4/12/2017of their Ford and their testimonial is:
"Very knowledgeable and great service."
Michaela C. from Fort Worth, TX on 4/10/2017of their Ford and their testimonial is:
"My expectations were exceeded as the shop not only thoroughly guided my through the process of car repair, but were especially kind and understanding!"
Lula H. from Fort Worth, TX on 4/3/2017of their Ford and their testimonial is:
"Rick & Ray's are worthy of your trust and a 5 star business. They're professionals and top in the auto repair business. You will not be diappointed. Outstanding customer service."
Lula from Fort Worth, TX on 4/1/2017of their Ford and their testimonial is:
"Rick & Ray's Auto Plaza is worth your trust. They are professionals in their field. The mechanic listens to your concerns and put your mind at ease. I was treated with respect and I didn't feel I was taken advantage of. Well done Rick & Ray's."
Anonymous from Fort Worth, TX on 3/29/2017of their Ford and their testimonial is:
"I have already recommended Rick & Ray's to others. I was very impressed with the care and support given to me, the individual. Joe could not have communicated better to me, and I appreciate the care he gave."
Jim from Fort Worth, TX on 3/27/2017of their Ford and their testimonial is:
"My wife had taken her car there (G35x), so I gave them a chance (535xi). I would tell people that they should have no concerns about giving them a try. They fully explain the process and the cost before you're committed, and the customer service is great. I'll definitely be going back."
Susie J. from FT. WORTH, TX on 3/27/2017of their Ford and their testimonial is:
"I would say it has been a pleasant experience, and I received a fair and thorough assessment of my vehicle and the recommendations for it. High quality of work and good communication; I look forward to having your ongoing assistance in maintaining my car!"
Alisha T. from FT. WORTH, TX on 3/22/2017of their Lexus and their testimonial is:
"Excellent service and Friendly staff."
Phil S. from FT. WORTH, TX on 3/22/2017of their Dodge and their testimonial is:
"They are the best shop in Fort Worth!"
Kimberly C. from ABILINE, TX on 3/20/2017of their Nissan and their testimonial is:
"Excellent customer service and professionalism! I was visiting from out of town when my check engine light came on (the worst!) and Ray fit me in right away. I was able to drive home with no problem! It can be stressful/daunting/confusing when you need to get a costly repair, and I felt like they explained the process well and helped me realize what would be an immediate need and what could wait."
Steve L. from MEMPHIS, ME on 3/17/2017of their Honda and their testimonial is:
"Rick & Rays was outstanding today. I am from out of town and had a minor wreck yesterday, so I wanted to make sure my car was safe for the long drive back home. They got me in quickly, and made me comfortable (I had a great cup of coffee and watched the end of a great basketball game). They took me back and showed me my car up on a lift and told me it was in perfect shape mechanically. They wanted to make sure I felt comfortable with everything and asked any questions. Bottom line: I am relieved and confident in my car, and they charged me.....$0! Nothing. I wish I lived in Ft Worth - I would take my cars to them regularly."
Priscilla R. from FORT WORTH, TX on 3/10/2017of their HONDA and their testimonial is:
"Omg. I went to 3 other shops and no one would help me unless I fork over a bunch of money. But I came here and was VERY HAPPY. Sergio is the shit (Parton my french) but I will never go no were else ever again. Thank you so much guys yall are a awesome team. Highly recommend this place."
Tonia R. from Fort Worth, TX on 3/9/2017of their HONDA and their testimonial is:
"Great to work with, they prioritized the service needed to work with my budget to get me back on the road."
Anonymous from Fort Worth, TX on 2/22/2017of their HONDA and their testimonial is:
"Excellent on both issues."
Don S. from FT. WORTH, TX on 2/20/2017of their Acura and their testimonial is:
"GREAT PLACE TO TAKE YOUR VEHICLE FOR SERVICE,HONEST & TRUST WORTHY"
Ricki from Fort Worth, TX on 2/8/2017of their Acura and their testimonial is:
"They are honest and will do exactly what you ask them to do."
Jack H. from FT. WORTH, TX on 2/7/2017of their Infiniti and their testimonial is:
"I was very impressed with the quality of communication and the work."
N.proutt from Fort Worth, TX on 1/20/2017of their Infiniti and their testimonial is:
"I will tell anyone that the guys won't stop until the get the problem fixed in a timely manner and if it's going to require a little extra time they will let you know in plenty of time so you can make arrangements. They are and have been the BEST. THANK YOU FOR EVERYTHING YOU DO TO KEEP A VERY HAPPY AND SATISFIED CUSTOMER."
Jennifer T. from AMARILLO, TX on 1/20/2017of their Saab and their testimonial is:
"Jayme, the service advisor, was very knowledable about how to service my 2004 Saab. I felt at ease leaving my car to be serviced with them. The work was completed and was perfect."
Keith D. from FT. WORTH, TX on 1/14/2017of their Chevrolet and their testimonial is:
"I would tell any car owner that Rick & Ray's Auto Plaza delivers very honest , dependable and the highest quality of work than can be delivered. I've used Rick and Ray's Auto Plaza exclusively for over 14 years. I trust their work, advice and expertise. Rick & Ray's Auto Plaza have kept my vehicles running in tip top shape. The mechanics are first class and the management team communicates with the customer what needs to be done and why. I was so impressed with Rick and Ray's Auto Plaza that I joined AAA Texas when I found out they were an approved AAA Texas repair dealer. If any AAA member ever has car trouble in the Fort Worth area, they can count their lucky stars they have Rick & Rays Auto Plaza to deliver great, dependable service to get them back on the road. Rick and Ray's Auto Plaza has earned my trust and I will always be a loyal, dedicated customer as they have delivered loyal, dedicated service to me."
Chris Y. from Fort Worth, TX on 1/12/2017of their Chevrolet and their testimonial is:
"Exceptional. I always feel like Jamie has my best interest in mind. He easily could have suckered me into having work done but was honest and upfront with me about the noise I was concerned about. I really feel like I can trust him which is why I'd never go anywhere else. I also never leave reviews except for him."
Linda H. from FORT WORTH, TX on 1/11/2017of their Ford and their testimonial is:
"Their customer service is impeccable and they're very thorough and fair in their assessments and work performed."
Carla G. from FT. WORTH, TX on 1/8/2017of their Toyota and their testimonial is:
"certainly them how service provided was very understanding and to the point gave staright answers and advice. thank you for being nice people good honest people to help someone with the car problems"
Cheryl D. from FT. WORTH, TX on 1/7/2017of their Hummer and their testimonial is:
"Excellent service, friendly staff & feel like it's in my next interest to use Rick & Ray's."
Jerry J. from ARLINGTON, TX on 1/5/2017of their Ford and their testimonial is:
"Rick & Ray's does excellent work, they are honest, communicate very clearly what work is being done and why, and very professional. Their prices are competitive and fair. I'll never go back to a dealer again."
John W. from LUBBOCK, TX on 12/28/2016of their Ford and their testimonial is:
"Excellent staff and excellent customer service. They really help in every way possible and go above and beyond the call of duty. I would recommend this place to anyone."
Jerry J. from ARLINGTON, TX on 12/2/2016of their Subaru and their testimonial is:
"I would tell them that the quality of work and the customer service was exceptional! I was kept informed during the process of a major repair, and the staff were always available to answer questions."
Larry John M. from LAS ANGELES, CA on 12/2/2016of their Nissan and their testimonial is:
"Excellent. A rare find! Genuine integrity and quality work."
Becky H. from Fort Worth, TX on 11/30/2016of their Nissan and their testimonial is:
"Awesome...very thankful for the quality of service and getting me back on the road so quickly. Feel very confident with the repair of my car!"
Andre from FT. WORTH, TX on 11/16/2016of their BMW and their testimonial is:
"I have been going to Rick & Ray's for a long time now. I am always very satisfied with their service and their prices. They always take the time to explain what needs to be looked at and I love their new website and individual account showing pictures taken of my car during courtesy inspection"
Jonas M. from LEBANON, KY on 11/11/2016of their Ford and their testimonial is:
"Rick and Rays has gained my trust and I will be returning there and recommending them to everyone. I was in the process of moving to Texas and my ac went out on my truck. I dropped my truck off there in the middle of the night after a 13 hour drive and unpacking and threw my keys through the mail slot. The repaired my AC and went over my truck and initially found some other problems, I told them to fix the other issues. Upon further cleaning and inspection they called me back and tell me the other issues were not a problem right now. To make a long story short they had me on the hook for almost $2000 of honest repairs, instead they called and told me everything was fine and fixed my ac of course. AC blows ice cold now. I will forever be favorable to them for their honesty. Highly Highly HIGHLY recommend."
Bill ' D. from Fort Worth, TX on 11/2/2016of their Ford and their testimonial is:
"Excellent quality work and customer service."
Bill D. from FT. WORTH, TX on 11/2/2016of their Buick and their testimonial is:
"Excellent work quality and customer service"
Debbie F. from FORT WORTH, TX on 10/31/2016of their RAM and their testimonial is:
"They were great! Will bring my vehicles in all the time."
Gary from Fort Worth, TX on 10/8/2016of their RAM and their testimonial is:
"Rick and Ray's has always impressed me by giving me knowledgeable advice and quality service. Thank you!"
Sarah H. from Fort Worth, TX on 10/8/2016of their RAM and their testimonial is:
"I am a huge fan of this auto shop . Being a female you always worry if you are getting a fair and honest deal but the guys at Rick and Rays always have fantastic diagnostics and will give you fair deals. This shop is more expensive than most but what I really respect is that they stand by there work. I had 800 dollars worth of brake repair done a year ago. Recently my brakes began to fail again. The guys found a warranty for the parts and did the work in the house. You just don't get that kind of service from corporate mechanics or cheaper shadier shops . They also were able to diagnose my battery issue and have my car back to me same day . I highly recommend this shop to any customer but especially female customers. They will not treat you like an idiot or scam you ."
C D. from FT. WORTH, TX on 10/4/2016of their Hummer and their testimonial is:
"The best! I was extremely pleased with service, staff, location & overall excellent experience."
Sandy F. from FORT WORTH, TX on 10/3/2016of their Ford and their testimonial is:
"My automobiles have always been repaired with quality and promptly. They stand by their work and also offer quotes for overall repair needed to get your vehicle in tip-top shape. If I only wanted the immediate problem fixed I did not feel pressured to have everything needed fixed. I am impressed with the mechanic keeping me informed the progress of my vehicle. There is only one little complaint I have. The day I was told my vehicle was ready I arrived to pick it up and it was not ready. The situation was valid but the explanation I got when I asked about it was "It was ready", nothing else. The following day when I picked it up Jamey was his usual impressive self and explained the situation that had happened. Prior to that I was not happy...I had different thoughts running thru my mind not knowing. This is the only semi-bad situation I have ever had with your business. FYI your new mechanic, of course I forgot his name, has excellent customer service skills. I might add I have done business with Rick & Rays for more than 20 years and have always been treated with respect and received quality work. Thank you all!"
Don S. from FT. WORTH, TX on 9/26/2016of their MG and their testimonial is:
"ONCE YOU BRING YOUR VECHILE TO RICK & RAY'S YOU WILL ALWAYS COME BACK FOR GREAT HONEST SERVICE. DON STOGSDILL"
Amy H. from Fort Worth, TX on 9/23/2016of their MG and their testimonial is:
"Rick & Ray's Auto Plaza is a place that sets THE standards in both customer service and quality of service. I have never had such a thorough inspection of my vehicle to include pictures, explanation, videos to understand the findings and even an entire maintenance plan with estimated costs. I am through with the chain shops for my car maintenance. I want my car to last a long time and this shop makes sure it will happen and without surprises. Thank you for being honest and fair."
Kim W. from FT. WORTH, TX on 9/22/2016of their Hyundai and their testimonial is:
"Go once ... then be their customer for life! :)"
Rick C. from FT. WORTH, TX on 9/21/2016of their Toyota and their testimonial is:
"Good work. They fixed the car and the cost was comparable to other online inquiries."
Cole F. from CYPRESS, LA on 9/20/2016of their Ford and their testimonial is:
"Great, cost-effective service. Had the vehicle in early Saturday morning and work was done before noon. Greatly appreciate the effort and quality of work."
Bill D. from Fort Worth, TX on 9/18/2016of their Ford and their testimonial is:
"Great work, thorough holistic approach, fast, efficient, conscientious, very fair pricing, highly recommended."
Michael K. from FT. WORTH, TX on 9/17/2016of their Chevrolet and their testimonial is:
"Rick and Ray's is an excellent, fair and honest place to take care of whatever ails your auto. Jamey was so helpful and fabulous that we can't wait to go back!"
Randy S. from FORT WORTH, TX on 9/12/2016of their Ford and their testimonial is:
"Awesome place that does great work at a fair price. People who work there are awesome as well 🙂 Randy Stogsdill"
Mavis S. from FT. WORTH, TX on 9/10/2016of their Dodge and their testimonial is:
"Rick & Ray's Plaza quality of work is great. They are professional and courteous. My repair was completed with the utmost care. I recommend Rick & Ray's Auto Plaza to everyone."
Shirley C. from FT. WORTH, TX on 9/9/2016of their Saab and their testimonial is:
"This is the only auto repair shop I've ever gone to and trusted every single time. When I first moved to Fort Worth in 2009, my car died in a garage. A tow truck driver told me about Rick and Ray's and said they were stand up guys. I've never been disappointed, nor has anyone I've referred. Jamey and Sergio are wonderful and very customer service oriented. Rick and Ray never fail to greet customers when they're there. This past week when my car broke down, I had family in town and we needed a second car. Without even asking, i was offered a loaner. I can't say enough great things about this place. Good service, fair pricing, great people!"
Michael K. from FT. WORTH, TX on 9/8/2016of their Chevrolet and their testimonial is:
"They are extremely prompt, courteous and professional. You will love this place!"
Mrs. Jerrie G. from FT. WORTH, TX on 9/7/2016of their Nissan and their testimonial is:
"I have already spoken highly of Rick and Ray's to a co-worker who is having work done on her Honda today."
Mike K. from FT. WORTH, TX on 8/30/2016of their Chevrolet and their testimonial is:
"They are very thorough and very fast and do a great job!"
S F. from FOREST HILL, TX on 8/30/2016of their Ford and their testimonial is:
"You all were great Thank You"
Gabriel B. from FT. WORTH, TX on 8/18/2016of their GMC and their testimonial is:
"The service and attention given to me and the vehicle were outstanding. I will continue to get my vehicle serviced here and I have recommended this shop to others."
Mike C. from FT. WORTH, TX on 8/17/2016of their FORD and their testimonial is:
"We always recommend you to our friends and coworkers. Sergio is the reason we come back. Through the years he has always been so helpful especially when we have had those stressful major repairs."
Michelle W. from Fort Worth, TX on 8/17/2016of their FORD and their testimonial is:
"The work is well done, I trust their recommendations and they are efficient and courteous."
Steve F. from Fort Worth, TX on 8/16/2016of their FORD and their testimonial is:
"Heck of a good job"
Steve F. from Fort Worth, TX on 8/2/2016of their FORD and their testimonial is:
"they do great work"
Allenh from Fort Worth, TX on 7/31/2016of their FORD and their testimonial is:
"A clean and professionally run shop."
Tommy B. from Fort Worth, TX on 7/31/2016of their FORD and their testimonial is:
"I would tell them that the quality is great and customer service as well."
Shannon M. from FT. WORTH, TX on 7/20/2016of their Audi and their testimonial is:
"They are fantastic! I trust them completely. They know what they are doing and prices are very reasonable."
Layne Wheeler, Concierge Plaza Hospital Fort W. from Fort Worth, TX on 7/17/2016of their Audi and their testimonial is:
"Some mechanic issues are more difficult than others. After being educated about the process. I now hVe a fonder appreciation of what they do"
Rose Y. from FORT WORTH, TX on 7/15/2016of their Ford and their testimonial is:
"Rick and Ray's auto plaza shop always goes above and beyond.. The staff is great as well as the fast job they do to fix my vehicle."
David from Fort Worth, TX on 7/6/2016of their Ford and their testimonial is:
"Want great service? Want great automotive repair with all the newest equipment? GO TO RICK AND RAY'S!!"
Stan from Fort Worth, TX on 6/29/2016of their Ford and their testimonial is:
"They seem to really care."
Andrew from MILLAP, TX on 6/24/2016of their Mitsubishi and their testimonial is:
"Awesome!!! Will refer everyone I know to go there."
Scott from FT. WORTH, TX on 6/23/2016of their Toyota and their testimonial is:
"they are great folks!"
Stan from Fort Worth, TX on 6/21/2016of their Toyota and their testimonial is:
"Seemed very knowledgeable and cared about my satisfaction"
William R. from FT. WORTH, TX on 6/15/2016of their Toyota and their testimonial is:
"Always excellent - they work hard to earn your trust and never let you down"
Hank B. from FT. WORTH, TX on 6/13/2016of their Toyota and their testimonial is:
"I always recommend Rick & Ray's. They have serviced three of my cars over the last 16 years and have always done an excellent job. The cars were fixed correctly the first time with no surprises."
Gabriel B. from FT. WORTH, TX on 6/9/2016of their GMC and their testimonial is:
"I have told others about your location and recommended they bring their vehicles to you to be serviced."
Michelle W. from Fort Worth, TX on 6/1/2016of their GMC and their testimonial is:
"You provide very good service. Repairs are done well and questions are answered honestly and thoroughly."
Steve F. from Fort Worth, TX on 6/1/2016of their GMC and their testimonial is:
"They do excellent work"
Anonymous from Fort Worth, TX on 5/31/2016of their GMC and their testimonial is:
"I would highly recommend. Really enjoyed working with Ray. Thanks y'all!"
James S. from FT. WORTH, TX on 5/26/2016of their Ford and their testimonial is:
"I'd tell them they would be very pleased with the service."
Beth D. from Fort Worth, TX on 5/22/2016of their Ford and their testimonial is:
"We recommend Rick and Ray's to all of our friends in Fort Worth. You can count on them for an honest appraisal of what's wrong with your car and a fair price to fix it."
Amal from Fort Worth, TX on 5/19/2016of their Ford and their testimonial is:
"The best. If they can help you they will, if not they are honest enough to tell you so. Wonderful experience."
Paul And Rebecca Y. from FT. WORTH, TX on 5/16/2016of their Saturn and their testimonial is:
"Friendly, professional service with helpful feedback and a comfortable, hospitable atmosphere."
Gabriel B. from FT. WORTH, TX on 5/16/2016of their GMC and their testimonial is:
"The location reminded me of a dealership service department, clean and in order. The staff was professional and took the time to explain the work needed to be done as well as problems that may appear in the future."
Jen B. from FT. WORTH, TX on 5/13/2016of their Volvo and their testimonial is:
"I would tell them that the people at the shop are great to work with, very flexible, and the prices are very reasonable. The shop does excellent work."
Jeff from Fort Worth, TX on 5/12/2016of their Volvo and their testimonial is:
"I thought it was a very professionally run shop. The customer service was of high quality and there is an interest to please customer demand."
Anonymous from Fort Worth, TX on 5/11/2016of their Volvo and their testimonial is:
"You guys did a good job."
Jen B. from FT. WORTH, TX on 5/8/2016of their Volvo and their testimonial is:
"I was originally referred to Rick & Ray's by a tow truck driver. He seemed very honest and I trusted him to direct me to a good auto repair establishment. Sure enough, Rick and raise did an amazing job on my Ford and the price was extremely reasonable. After that great experience, I started getting my car serviced there regularly- they even send out reminders. Recently, my brother gave me his Volvo. My first thought was, oh no, it's a foreign car and Rick & Ray's won't be able to service it! Not the case! The car's A/C was not working so I called and asked if they could service a Volvo, thinking if nothing else, they would refer me to an auto shop as trustworthy as theirs. To my delight, they said they could service the Volvo, no problem, and when did I want to bring it in? I said, today! After they looked over the problem, they knew it would be a couple of days to get the parts so they gave me a loaner car! I was thrilled because part of my fear was how I'd get back and forth to work without my car. Jamie, one of the main service guys, gave me a list of things the car needed urgently, strongly suggested, and "when you can"- it was fantastic because I was able to work within my budget to get the urgent items repaired and wait on the others. The staff is friendly, honest, and most importantly they do excellent work for a very reasonable price! I love Rick and Ray's!"
Craig M. from FT. WORTH, TX on 5/3/2016of their CHEVROLET and their testimonial is:
"Awesome service, very trustworthy"
Saafir E. from FT. WORTH, TX on 5/2/2016of their Jeep and their testimonial is:
"Honest, professional, friendly, and competent. Highly recommended. I was very impressed by Rick and Ray's. Sergio Garza, the service manager, was professional, friendly, and knowledgeable. He gave me good advice and recommended solutions with no pressure. He gave me a ride several times, and kept the office open a little late so that I could get there after work. I'd just been burned by a dealership. Turns out, they misdiagnosed my problem, didn't honor their warranty, and almost charged me over $700 for the wrong problem. His guys got the problem solved for a lot less money. Plus, they discovered another more serious problem with my water pump that the dealer missed altogether. It could've burned up my engine! I highly recommend these guys."
Anonymous from Fort Worth, TX on 4/30/2016of their Jeep and their testimonial is:
"Everything was good"
Edie S. from FT. WORTH, TX on 4/28/2016of their Honda and their testimonial is:
"I'd say Rick and Ray's was knowledgeable and professional."
Marvin C. from FT. WORTH, TX on 4/28/2016of their Nissan and their testimonial is:
"Absolutely! They have cared for my family's vehicles for years. Always top notch. Any errors (very few and far between but no one is perfect) will be taken care of immediately"
Mr. Michael G. from ARLINGTON, TX on 4/22/2016of their Ford and their testimonial is:
"I highly recommended Rick & Ray's Auto Plaza to Carlitos in Frisco, Paulette who works for Catholic Charities Transportation Services in Arlington and all my email friends. You get an A++."
Mike M. from FT. WORTH, TX on 4/21/2016of their Dodge and their testimonial is:
"I would say I trust the Guys there and have sent People that I know that way ; They have also been satisfied"
Chris Y. from BENBROOK, TX on 4/20/2016of their Honda and their testimonial is:
"Jamie and Sergio will always go above and beyond to help the customer. Time after time Jamie has helped me get the best deal I can on parts without sacrificing quality. If anyone in the area is looking for a solid mechanic - Rick&Ryas is your place. Guarantee it. Chris Y."
Randy S. from FORT WORTH, TX on 4/18/2016of their Ford and their testimonial is:
"I am extremely satisfied with the work I have had done at Rick & Rays. Service is great and the people who work there are very pleasant to deal with. I wouldn't go any where else. Randy Stogsdill Teague Lumber Co."
Jason B. from FT. WORTH, TX on 4/16/2016of their Ford and their testimonial is:
"Go there, ask for Sergio, great job bud!"
Sara from Fort Worth, TX on 4/15/2016of their Ford and their testimonial is:
"Always amazing! They have always taken care of me, since my first visit three years ago! I would recommend them to anyone!"
Susan K. from FT. WORTH, TX on 4/7/2016of their Toyota and their testimonial is:
"Very nice family owned auto shop that does good, honest work. So happy I found them early on."
Steve F. from Fort Worth, TX on 4/2/2016of their Toyota and their testimonial is:
"best work ever and the nicest customer service every."
Jamie B. from Fort Worth, TX on 4/1/2016of their Toyota and their testimonial is:
"You will not find another shop with better customer service than Rick and Ray's!"
James, Jr B. from FORT WORTH, TX on 3/31/2016of their Volvo and their testimonial is:
"Service ☆☆☆☆☆ Jokes asi,asi. I'm very blessed and grateful for getting to know and love these gentlemen and ladies that have worked with integrity for me and many other customers throughout the years at Rick and Ray's(Rick, Ray, Sergio, Jamye, Steve, Omero, Mike,Jeremy, Charlie, Jody, Greg, Cindy, Kathy, Veronica and many others). Thank You."
Phil S. from Fort Worth, TX on 3/30/2016of their Volvo and their testimonial is:
"Rick & Rays is the best!"
Brantley G. from FT. WORTH, TX on 3/26/2016of their CHEVROLET and their testimonial is:
"Jamie is going to take great care of you and your car!"
Barbara S. from Fort Worth, TX on 3/24/2016of their CHEVROLET and their testimonial is:
"They are unfailingly trustworthy, honest, and they go out of their way to offer the best possible prices. Customer service is so much better than any auto dealership."
Burr F. from FT. WORTH, TX on 3/20/2016of their Honda and their testimonial is:
"Outstanding in every respect!"
Baldemar O. from Fort Worth, TX on 3/20/2016of their Honda and their testimonial is:
"The quality of work I've received at Rick & Ray's Auto Plaza is always 100% good. I know every time I go including recently that they took the time to find the problem and fix is right the first time. So when I pay for repairs or check ups, I have peace of mind it's worth the cost. Customer service is always friendly!"
Mike from FT. WORTH, TX on 3/18/2016of their Lincoln and their testimonial is:
"Here's the thing... Your service is a bit on the expensive side but...Sergio has gained my trust over the years and he provides the service we need versus trying to make money for the company. He is someone I can call and he remembers us every time we return. We bring our vehicles there because of his honesty and integrity. The day you lose him is the day we go elsewhere."
Charles Sw Berl I. from FT. WORTH, TX on 3/16/2016of their Ford and their testimonial is:
"Discovered you all through Angie's List several years back. Your work; the quality of your service, its value and the personalities of everyone there inspire confidence each & every visit. I recommend you to everyone I know."
Burr F. from FT. WORTH, TX on 3/9/2016of their Volvo and their testimonial is:
"Outstanding in every respect."
Anonymous from Fort Worth, TX on 2/29/2016of their Volvo and their testimonial is:
"Very knowledgeable people. Always kept me informed."
April from Fort Worth, TX on 2/19/2016of their Volvo and their testimonial is:
"I found this shop on accident and im so glad i did. Finding a good trustworthy shop is hard to do. Read reviews worrying if there real, trusting the mechanics with your car etc. Well this shop is amazing. Jamie explained everything and was so helpful. They took pictures of my car and things that needed fixed not just saying it and i have no proof. I completely recommend this shop. I wish i could add my real phone number so if anyone needs a reference i could tell them from word of mouth."
Christina A. from FT. WORTH, TX on 2/18/2016of their Chevrolet and their testimonial is:
"Excellent service, great work, friendly staff and comfortable waiting room - even smelled nice!"
Tim from Fort Worth, TX on 2/12/2016of their Chevrolet and their testimonial is:
"Excellent. I have already recommended Rick & Ray's to my network."
Burr F. from FT. WORTH, TX on 2/10/2016of their Volvo and their testimonial is:
"I highly recommend this shop. In my over 60 years of driving, I have never found a better place to take a car for repairs or service. The perks for customers are outstanding."
Francine S. from FT. WORTH, TX on 2/3/2016of their Cadillac and their testimonial is:
"You want honesty? You want quality work? You want people who you can trust your vehicle with? You want to know where there is a place the owners really care about their customers ? That place where you never need worry about being taken advantage of is Rick and Ray' Auto Plaza. Speaking for myself, it rates ⭐️⭐️⭐️⭐️⭐️ Mrs. Sheppard"
Michael B. from FORT WORTH, TX on 1/28/2016of their Volvo and their testimonial is:
"Fantastic service!!"
Pam C. from FORT WORTH, TX on 1/26/2016of their Ford and their testimonial is:
"Excellent work and 100% honest in what is needed to be done immediately and what you can wait on. Trust them 100%"
Zac C. from Fort Worth, TX on 1/24/2016of their Ford and their testimonial is:
"Great service and great communication. Jamie was very helpful."
Jeff G. from KELLER, TX on 1/10/2016of their Honda and their testimonial is:
"I always recommend Auto Plaza. They always do a good job and explain everything they are doing."
Chris Y. from Fort Worth, TX on 1/6/2016of their Honda and their testimonial is:
"I have been in ft worth for 4 years now, rick and rays was recommended to me by a friend. It's tough to trust mechanics these days and find one you can rely on to always do right by you. Jamie and Sergio have got to be the best of the best, they ALWAYS do everything in their power to help me get the best price on anything I need done. The best part is that Jaime will literally take 20-30 minutes and help explain every little detail about any situation. He is extremely trutworthy. I can't give enough kiddos to jamie!"
Amy D. from Fort Worth, TX on 1/5/2016of their Honda and their testimonial is:
"they are the best around and I enjoy working with them. :)"
Chris W. from FT. WORTH, TX on 12/29/2015of their Ford and their testimonial is:
"Always trustworthy!"
Gloria M. from Fort Worth, TX on 12/27/2015of their Ford and their testimonial is:
"I took my vehicle in for repair due to the gas fumes when parked in the garage. After a thorough inspection, it was determined that I needed a fuel filter. No more gas fumes when my vehicle is parked in the garage!! I had no idea a fuel filter would make such a huge difference in how your vehicle runs. If you want outstanding customer service and the opportunity to look at your vehicle with the mechanic prior to any work being done, take your vehicle to Rick & Ray's Auto Plaza, I guarantee you won't be disappointed!! Keep up the good work, love y'all!!"
Mr. Michael G. from ARLINGTON, TX on 12/20/2015of their Ford and their testimonial is:
"The service is always good, friendly and professional."
Lee L. from FORT WORTH, TX on 11/24/2015of their Honda and their testimonial is:
"This is the place to go for consistent and affordable car work. It's my car's regular doctor :D"
Paul C. from FT. WORTH, TX on 11/24/2015of their Toyota and their testimonial is:
"Believe in the work and the people....."
Steve F. from FOREST HILL, TX on 10/18/2015of their Ford and their testimonial is:
"It is the best."
Keith B. from FT. WORTH, TX on 10/12/2015of their Dodge and their testimonial is:
"They do excellent work, and there is no task that is too difficult. I'll be back!"
Jim/barbara S. from FORT WORTH, TX on 10/10/2015of their Subaru and their testimonial is:
"Jamie was amazing and saved me a ton of money! I highly recommend Rick & Ray's for outstanding customer service and highly skilled mechanics."
Gwen M. from ARGYLE, TX on 10/8/2015of their Toyota and their testimonial is:
"I have used Rick and Ray's Auto service for several years. They are excellent and I highly recommend them. I know I can rely on managers Jaime and Sergio to give me an honest recommendation on what needs to be done immediately and what can wait. They are thorough and honest. Their shop is very clean and their waiting area is very comfortable. When sitting in the waiting area, I speak with many customers who come in from very far away to get their cars repaired at Rick and Ray's."
Jane T. from FT. WORTH, TX on 10/6/2015of their Nissan and their testimonial is:
"Great people and even better service. I highly recommend this shop to my friends and family. Very professional Thanks guys!"
Sohaib M. from Fort Worth, TX on 9/30/2015of their Nissan and their testimonial is:
"Quick to diagnose my car, very straightforward on the prices, and overall great to deal with. These guys have great reviews online and came highly recommended by both friends and the AAA guy who towed my car."
Tony M. from Fort Worth, TX on 9/29/2015of their Nissan and their testimonial is:
"Needed a brake job. Sergio was able to get me in and out in 2.5 hours as promised. Much work to do in a small window of time."
Anonymous from Fort Worth, TX on 9/29/2015of their Nissan and their testimonial is:
"Great customer service. I love how they explain everything to me that they are doing or what needs to be done. Definitely honest business and doesn't try to fix things that don't need fixed."
Jim G. from Fort Worth, TX on 9/22/2015of their Nissan and their testimonial is:
"I needed a side mirror replaced on my F250 Super Duty. I had the mirror but could not finish installing it in the mirror assembly. R & R did the work and also solved another problem I had decided to defer, for a lot less than predicted. This was probably the fourth time I've been there for one thing or another, usually bigger, costly repairs. Price point is important to me, but more important are honestly and competence. I appreciate R & R for being honest and doing really good work."
Anonymous from Fort Worth, TX on 9/20/2015of their Nissan and their testimonial is:
"I took my car in for an oil change, and true to form, they checked everything over and found a crack in my rotary brake - and fixed it all the same day. They do more than take care of my car - they watch out for my safety!"
Carolyn R. from Fort Worth, TX on 9/18/2015of their Nissan and their testimonial is:
"Rick and Rays Auto Plaza is the BEST!!!!!!!!!!!!!!!!!!!!!! Great people. Thanks for being who you are Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Robert D. from Fort Worth, TX on 9/18/2015of their Nissan and their testimonial is:
"Great job as always."
Victor M. from Fort Worth, TX on 9/13/2015of their Nissan and their testimonial is:
"First time using Rick n Rays auto plaza. I thought they gave great service. Kept me informed before performing any repairs and did not try to haggle me into doing anything that was not needed. My first impression of them was honest decent guys which is a trait sorely lacking in th auto repair service industry."
Johnny H. from Fort Worth, TX on 9/13/2015of their Nissan and their testimonial is:
"Good people get to the point no bull ,very satisfied."
Lloyd W. from Fort Worth, TX on 9/8/2015of their Nissan and their testimonial is:
"Excellent service, as always. Thanks for finding the tracking device the F.B.I. had attached to the car."
John Philip H. from Fort Worth, TX on 9/6/2015of their Nissan and their testimonial is:
"Rick and Rays Auto Plaza is the place to go for car repair needs! All of the staff is friendly and knowledgeable. Work is completed expediently, and done right. We were able to get an appointment right away. Prices are good and we felt confident that what needed to be done, was just that. They use all of the latest technology, to quickly diagnose any all problems."
Eric S. from Fort Worth, TX on 9/6/2015of their Nissan and their testimonial is:
"AAAA++++"
Anonymous from Fort Worth, TX on 9/2/2015of their Nissan and their testimonial is:
"Very pleased. I wish I had found them years ago. Thank you Angies List!"
Anonymous from Fort Worth, TX on 8/28/2015of their Nissan and their testimonial is:
"Courteous. Friendly. Top notch work. They set the gold bar for others."
Anonymous from Fort Worth, TX on 8/24/2015of their Nissan and their testimonial is:
"It was a great experience! I'm from Branson and the truck I borrowed broke down. You guys diagnosed the problem and had the truck back to me the next morning. Thank you! The only thing negative was that I thought it was a bit high on the repair bill."
William B. from Fort Worth, TX on 8/24/2015of their Nissan and their testimonial is:
"Great"
Ruby W. from Fort Worth, TX on 8/23/2015of their Nissan and their testimonial is:
"As always...... Great service and excellent customer service!!!!! Thank-you!"
Steve F. from Fort Worth, TX on 8/20/2015of their Nissan and their testimonial is:
"the office workers, the mechanics, and the owners are honest and very helpful. If you need a ride home or a ride to pick up your automobile they are very happy to do that for you."
Brad M. from Fort Worth, TX on 8/20/2015of their Nissan and their testimonial is:
"Superb service from honest and hardworking mechanics!! I was quoted nearly $3000 to repair my AC. Jamey and Sergio took a look and had me cooled off for less than $200. They took the time to explain what made the other repairs unnecessary and kept me informed the whole time. I can't thank you guys enough for operating in such a professional and courteous manner!! You have a lifelong customer in me and my highest recommendation. Others use the name to attract business, these guys do business in accordance with the name!"
Karen A. from Fort Worth, TX on 8/13/2015of their Nissan and their testimonial is:
"I was a new customer and my truck was serviced quickly and finished ahead of scheduled time. It was fixed properly and I m very satisfied with the service. I have been referring friends and that s something I seldom do."
Brandon B. from Fort Worth, TX on 8/6/2015of their Nissan and their testimonial is:
"Called ahead, no wait to start. Great, personalized service every time!"
Andre D. from Fort Worth, TX on 8/2/2015of their Nissan and their testimonial is:
"excellent service. state inspection went very fast. Little wait time. Always recommend this place."
Anonymous from Fort Worth, TX on 7/27/2015of their Nissan and their testimonial is:
"Repairs done quickly, expertly, and under budget. Excellent customer service as well!"
Jennifer/chris P. from Fort Worth, TX on 7/25/2015of their Nissan and their testimonial is:
"great service, great communication, and honest! Thanks Sergio and staff!"
Sandra F. from Fort Worth, TX on 7/24/2015of their Nissan and their testimonial is:
"I have been a client of Auto Plaza for around 20 years. They have always done quality work and stand by the work they perform. They have been informative with the progress of my vehicles. The staff provides great customer service. I tried another auto repair shop and was not satisfied so I came back. Jamey, Rick, and Ray are the tops in my book. Thank you for the excellence in working on my old clunkers all of these years. I have been a good source of recommendation for these guys. Keep up the good work!"
Krista R. from Fort Worth, TX on 7/23/2015of their Nissan and their testimonial is:
"Everyone was very helpful, they listened to the problem rather than just guessing and charging me for unnecessary services and they worded quickly. I was very pleased."
Walter A. from Fort Worth, TX on 7/22/2015of their Nissan and their testimonial is:
"Great service and team work"
Anonymous from Fort Worth, TX on 7/20/2015of their Nissan and their testimonial is:
"I came in without an appointment to see if an installation could be done to my car that morning. They were able to accommodate me and have the car done very quickly. Everyone was very nice at the shop. Thanks!"
Vicki W. from Fort Worth, TX on 7/15/2015of their Nissan and their testimonial is:
"They got me in the same day I called, the employees & management are courteous, friendly & helpful, and I was done within an hour of arrival."
Madge A. from Fort Worth, TX on 7/10/2015of their Nissan and their testimonial is:
"WONDERFUL!!! The most honest repair shop I have ever dealt with in my life. Always there to help when we need it. We have had 3 "5-star experiences" with Rick and Rays. I would never take a car anywhere else!!"
Philippe J. from Fort Worth, TX on 7/9/2015of their Nissan and their testimonial is:
"My car broke down on a Sunday afternoon. The broken part was ordered and replaced on Monday at 3pm. Very reactive and fast. Very good customer support. If I were living in the area, I would certainly go back."
Gloria C. from Fort Worth, TX on 6/30/2015of their Nissan and their testimonial is:
"Just want to thank you for guys taking time for us we really happy with you worker's when you walk in the smiles and great people.I will be back to you shop and will tell our customer's about your shop. Thank You Gloria Cinotti"
Sergio G. from Fort Worth, TX on 6/29/2015of their Nissan and their testimonial is:
"Best experience I've had with taking my car to an automotive shop."
Carolin B. from Fort Worth, TX on 6/28/2015of their Nissan and their testimonial is:
"The nicest, friendliest mechanic shop I've ever been to. Very professional and accommodating"
Vam S. from Fort Worth, TX on 6/25/2015of their Nissan and their testimonial is:
"I brought my old Van in that I was trying to get inspected . I thought I might have to get work done prior to the inspection. I was happily surprised to be told that all I had to do was inspect it and that was it. I will be taking other vehicles back for any work required. I was a very happy customer"
Robert J. from Fort Worth, TX on 6/24/2015of their Nissan and their testimonial is:
"Found Rick and Ray on Angie's list, great reviews proved correct. Very professional and prompt, I will return."
Terri/shannon W. from Fort Worth, TX on 6/21/2015of their Nissan and their testimonial is:
"A great and honest place ,very friendy atmosphere"
Lidia O. from Fort Worth, TX on 6/12/2015of their Nissan and their testimonial is:
"Great customer service starting with the ladies at the front desk as well as excellent communication from Sergio on what was wrong with my car and how to proceed. I highly recommend Rick and Rays Auto Plaza to family and friends."
Anonymous from Fort Worth, TX on 6/12/2015of their Nissan and their testimonial is:
"Rick & Ray's diagnosed the problem, got parts and fixed our car in one day. Plus, the cost was half their estimate because they found it wasn't as bad as originally thought. Great job!"
Bill W. from Fort Worth, TX on 6/9/2015of their Nissan and their testimonial is:
"very impressed from the first call to the finished product"
Patsy F. from Fort Worth, TX on 6/7/2015of their Nissan and their testimonial is:
"Thanks Guys see ya next time"
Robert S. from Fort Worth, TX on 6/5/2015of their Nissan and their testimonial is:
"I'm glad to have chosen Rick an Rays . They're very helpful and quick to get you back on the road. I brought my Ford ranger pu in to have an engine replaced. They did everything they said they would . They're fare on price and i will be back for more of my service needs. thanks again. R. Sperry. Fort Worth"
Anonymous from Fort Worth, TX on 6/1/2015of their Nissan and their testimonial is:
"I had my son's ac fixed. Sergio provided a quote and time estimate via email. They extended a courtesy by letting me pay by credit card over the phone. Repairs were made timely and as estimated. I appreciate their professionalism and communication. I would definitely recommend them!!!"
Sarah H. from Fort Worth, TX on 5/31/2015of their Nissan and their testimonial is:
"Rick and rays was suggested to me by a friend. The friend said the shop is very thorough and stands by their work. I had extensive brake work that was over my budget and they helped me break up my payments which was a huge help and one of the reasons why people should always use local businesses . The free inspection is quite handy as well, I will be using this shop again and will suggest to other friends ."
Nicole D. from Fort Worth, TX on 5/31/2015of their Nissan and their testimonial is:
"I love the staff! And how quickly you are taken care of!"
Anonymous from Fort Worth, TX on 5/31/2015of their Nissan and their testimonial is:
"omg- we were stranded 100 miles from and found these guys through usaa. car was towed without us ever meeting them. they did everything professionally and according to the estimate. all done iver the phone and through emails. We will drive 100 miles now just to visit them when we need a great mechanic. thank you jamie!!"
Gene R. from Fort Worth, TX on 5/28/2015of their Nissan and their testimonial is:
"Took my 09 King Ranch in for electrical problem which they found and ordered the part. They saved me some money by getting the part from E-bay rather than Ford. The only downside I had with them was I never received a call from them when the part came in and I didn't care for the $40.00 supply charge. Other than that, very friendly and I'd use them again."
Shirley C. from Fort Worth, TX on 5/26/2015of their Nissan and their testimonial is:
"Thank you again for making this so easy!"
Michelle W. from Fort Worth, TX on 5/20/2015of their Nissan and their testimonial is:
"Sergio and the whole crew at Auto Plaza have been great to me the 5 years I've used them. They are knowledgeable, good at communicating with me about what's going on with my vehicle, and straightforward about my options. I trust the people at Auto Plaza and never hesistate to recommend them."
Anonymous from Fort Worth, TX on 5/19/2015of their Nissan and their testimonial is:
"Everyone was very professional and helpful. They were highly recommended and I can see why."
Miguel R. from Fort Worth, TX on 5/16/2015of their Nissan and their testimonial is:
"Excellent customer service. Knowledgeable employees. This is my 2nd time to use Rick and Rays Auto Plaza. each visit has been outstanding."
Anonymous from Fort Worth, TX on 5/15/2015of their Nissan and their testimonial is:
"I appreciated their honesty in dealing with me and excellent work."
Anonymous from Fort Worth, TX on 5/15/2015of their Nissan and their testimonial is:
"Service was fast and friendly. In the original estimate they planned to replace some suspension parts. When they worked on it, they found the parts didn't need replacement, just tightening. Saved me several hundred $. Without my prompting, Veronica asked if I was a AAA member which saved me some more $. We've had cars into service here twice. Positive experiences both times."
Charles W. from Fort Worth, TX on 5/7/2015of their Nissan and their testimonial is:
"Fine!"
Steve P. from Fort Worth, TX on 5/4/2015of their Nissan and their testimonial is:
"Vehicle inspection - completed within a short 15-20 minutes. Fast friendly service as always."
Burt I. from Fort Worth, TX on 5/3/2015of their Nissan and their testimonial is:
"Service was performed at a reasonable price, on time and complete."
Michael C. from Fort Worth, TX on 4/25/2015of their Nissan and their testimonial is:
"The professionalism at Rick and Rays is stellar. The timeliness of my repair (engine change) was real fast and I got my car back before scheduled. Thanks to Sergio and his team."
Hal B. from Fort Worth, TX on 4/24/2015of their Nissan and their testimonial is:
"Rick and Rays was recommended by another Car Friend and I have had several visits there with my two cars over the last 2 years. Have had nothing but service beyond my expectations. Always completed when promised and always at or below the estimated Cost, with nothing but the utmost respect and courtesy from the staff"
Anonymous from Fort Worth, TX on 4/20/2015of their Nissan and their testimonial is:
"From the start I received knowledgeable and friendly service. I am not mechanically inclined, yet they listened to my description of the problems I was experiencing, asked thorough questions, and then provided detailed and easy-to-understand explanations of the issues and the steps they were taking to fix them. The service was performed quickly and was well done. Also, my follow up questions and concerns were handled just as professionally. They did a great job, my car is running splendidly now, and I'm really happy!"
Gale C. from Fort Worth, TX on 4/19/2015of their Nissan and their testimonial is:
"I've been very fortunate to have Rick and Ray's auto shop here in Fort Worth to see to the needs of my car. I appreciate the professional advice and experience."
William M. from Fort Worth, TX on 4/16/2015of their Nissan and their testimonial is:
"Friendly helpful service Only problem was that I took the car in for the check engine light. On my drive home after the repairs, the check engine light came back on. Everything else, so far, seems satisfactory."
Jim M. from Fort Worth, TX on 4/11/2015of their Nissan and their testimonial is:
"The main item about Rick & Ray is that they do what they say they are going to do. If something happens then they communicate it to the people."
Micheal D. from Fort Worth, TX on 4/11/2015of their Nissan and their testimonial is:
"The best auto repair shop in Texas. Honest. Trustworthy. Reliable. These guys are delicate in their approach. They never do anything without you knowing in detail what is going on. Their prices are affordable and the results are always satisfying. I will never take my vehicles anywhere else. They also do performance checks if you are purchasing a used vehicle to make sure that it is worth purchasing. I cannot believe the work they have been able to provide and service has been worth it. I have been to several auto shops throughout my life and got to the point where I could not trust or know what was going on. I started spending the extra $$$ to take it to the dealerships where the cars were purchased just b/c I wanted to have some sort of continuity; however after finding rick and ray's I will not go anywhere else and they work on all cars foriegn and domestic."
John B. from Fort Worth, TX on 12/26/2014of their Nissan and their testimonial is:
"EXELLENT,LOVE THE GIRLS ON THE THE FRONT ,THEY REALLY MAKE ALL YOU GUYS LOOK GOOD. HAPPY NEW YEAR"
Jeff G. from Fort Worth, TX on 12/17/2014of their Nissan and their testimonial is:
"My car was well taken care of. I am looking into getting some other work done on the car when time is available for me to be without the car. It ran great for my long distance trip up north."
Shirley C. from Fort Worth, TX on 12/14/2014of their Nissan and their testimonial is:
"Called in the morning, was in for service that afternoon, waited a total of 20 minutes and my car was ready. They are courteous, helpful, and always add a bit more than you ask for. I have already referred people to Rick and Rays and will continue to do so."
Nick K. from Fort Worth, TX on 12/10/2014of their Nissan and their testimonial is:
"You guys are awesome !!! Y'all do excellent work. You have a customer for life."
Chris W. from Fort Worth, TX on 12/6/2014of their Nissan and their testimonial is:
"Service was perfect as always. Personel friendly and backed up their warranty on items which would have been expensive to replace."
Bill H. from Fort Worth, TX on 12/5/2014of their Nissan and their testimonial is:
"Great service, as usual. BH"
Michael G. from Fort Worth, TX on 11/27/2014of their Nissan and their testimonial is:
"Rick and Ray's accurately diagnosed the problem with our Jeep, provided a verbal and written quote. They completed the work ahead of their commitment and the cost estimate was accurate. We were very pleased with the service."
Robin R. from Fort Worth, TX on 11/18/2014of their Nissan and their testimonial is:
"Service is excellent and staff is very friendly & helpful. Have had great experiences with the company & plan to continue to give them my business."
Jennifer C. from Fort Worth, TX on 11/17/2014of their Nissan and their testimonial is:
"Always wonderful work that they do!! They let me know what it will cost before doing ANYTHING, and I appreciate their timeliness!"
Robert R. from Fort Worth, TX on 11/15/2014of their Nissan and their testimonial is:
"The service was great and reasonable. After working out some communication issues early I am very satisfied with the service I received. They were upfront and honest through the whole process. The communication issues were due to me living in Austin and having to communicate over the phone with different people. The people were polite and worked hard to resolve any issues. I would use this shop again for repairs in the future if the need arises."
Thomas C. from Fort Worth, TX on 11/14/2014of their Nissan and their testimonial is:
"Everyone was helpful and friendly. Consistent with my prior experience, they were quick and honest."
Julian C. from Fort Worth, TX on 11/13/2014of their Nissan and their testimonial is:
"They gave me a full service check up on my car! And every thing came out good. They also told me what it will need soon and when to come in."
Vicki W. from Fort Worth, TX on 11/13/2014of their Nissan and their testimonial is:
"Excellent service, excellent hospitality, fixed the car, exceedingly reasonable bill. I am a very satisfied customer!"
Ashley J. from Fort Worth, TX on 11/12/2014of their Nissan and their testimonial is:
"I took my Escalade to Rick & Rays after several failed diagnosis from previous mechanics. Rick & Rays promptly diagnosed the problem & gave me an estimate. They were very honest, straightforward & efficient. After I put my car in the shop, there was a slight issue with the struts being electrical & they informed me it would take a little longer (parts came in that afternoon) & offered me a rental car. I was shocked! I had never heard of such. Even though I did not take the rental, the gesture was greatly appreciated. All staff (secretary & mechanics) we very personable & friendly. The office was clean & even had a small section for children to play (toys & books), which was nice for my toddler while we waited. Every costumer encounter I witnessed with Sergio & Jamie was met with honesty & respect. Most of the costumers also seemed to have been there before for previous auto issues. They also offer discounts for military & other things. The integrity of these guys is bar none. I am glad I found a place in Fort Worth that I feel more than comfortable bringing my car to & will do so in the future. I was recommended to Rick & Rays by a colleague. I recommend them to anyone without hesitation."
Christopher L. from Fort Worth, TX on 11/2/2014of their Nissan and their testimonial is:
"We have always been blessed by the staff at Rick and Ray's from the front desk to all the mechanics we've worked with. They are honest and kind, and helpful. Prices are reasonable and they are honest - which hasn't been my experience with other shops."
Pete C. from Fort Worth, TX on 11/1/2014of their Nissan and their testimonial is:
"I was very pleased with the rapidity of diagnosis and being able to be shown exactly what was wrong with my vehicle. I received a written estimate."
Kathy C. from Fort Worth, TX on 10/30/2014of their Nissan and their testimonial is:
"Great service!"
Jim M. from Fort Worth, TX on 10/10/2014of their Nissan and their testimonial is:
"Had a very positive experience when I took my truck in. Rick & Rays did what they said they would do. Also I was given a loaner (car) while my truck was being worked on."
Steve P. from Fort Worth, TX on 10/6/2014of their Nissan and their testimonial is:
"My family and I have been using and referring customers to rRick, Ray, Sergio and Jamie for over 15 years. You can't pay a better compliment to a business than making sure friends, neighbors and family know were you do nusiness."
Anonymous from Fort Worth, TX on 10/3/2014of their Nissan and their testimonial is:
"Getting my car inspected was a breeze. It took less than 10 minutes and I was out the door."
Teri J. from Fort Worth, TX on 10/2/2014of their Nissan and their testimonial is:
"My brakes are now smooth as butter - thanks for the great job in getting them back on track. Hoping for a safe trip to PA with no mechanical problems. :)"
Anonymous from Fort Worth, TX on 10/1/2014of their Nissan and their testimonial is:
"The staff at Rick and Ray's are always friendly and helpful when I come in to have my vehicle serviced. The mechanics are very knowledgable and the work is always done well and in a timely manner. I have had nothing but good experiences at this establishment."
Mike W. from Fort Worth, TX on 9/28/2014of their Nissan and their testimonial is:
"Excellent job done in a timely manner and completed when promised."
David P. from Fort Worth, TX on 9/25/2014of their Nissan and their testimonial is:
"Great Service!"
Anonymous from Fort Worth, TX on 9/24/2014of their Nissan and their testimonial is:
"It was great."
Shirley C. from Fort Worth, TX on 9/19/2014of their Nissan and their testimonial is:
"Fast, efficient, courteous service as always. Wouldn't go anywhere else."
Aaron F. from Fort Worth, TX on 9/16/2014of their Nissan and their testimonial is:
"Very polite and quick turn around with an emergency repair to me vehicle! Thank you so much for hassle free service."
Anonymous from Fort Worth, TX on 9/15/2014of their Nissan and their testimonial is:
"I rate Rick and Rays Auto Plaza as exceptional. I have always received fair, reliable and dependable service from Rick and Rays Auto Plaza and this last visit was just the same. I am more than satisfied with the service I receive."
Daniel C. from Fort Worth, TX on 9/11/2014of their Nissan and their testimonial is:
"They were very friendly, up front, and great about communication regarding my car. Very professional, and did a great job on my car. I'd highly recommend them to anyone!"
Christine S. from Fort Worth, TX on 9/9/2014of their Nissan and their testimonial is:
"I came in with my non working car 15 min before the place was closing. I know from working in retail everyone hates those customers. The staff were so nice to me and understanding and got my car taken care of, with an easy fix of my battery just needing changed by the next day."
Anonymous from Fort Worth, TX on 9/1/2014of their Nissan and their testimonial is:
"Excellent service"
Carolyn R. from Fort Worth, TX on 8/18/2014of their Nissan and their testimonial is:
"There are no words to describe excellents."
Rhonda P. from Fort Worth, TX on 8/17/2014of their Nissan and their testimonial is:
"Everyone is always friendly. They always go above and beyond to take care of you."
Anonymous from Fort Worth, TX on 8/16/2014of their Nissan and their testimonial is:
"Been using rick n ray for 10 years. They have always done good quality work"
Shirley C. from Fort Worth, TX on 8/14/2014of their Nissan and their testimonial is:
"Thorough, dependable service with helpful staff that explain and answer questions well."
Keith D. from Fort Worth, TX on 8/11/2014of their Nissan and their testimonial is:
"I have been a customer of Rick and Ray's Auto Plaza for over ten (10) years. I have always received professional customer service and outstanding advice to keep my personal vehicle in tip-top shape. Rick and Ray's Auto Plaza has earned my complete trust and continued business. When I learned that Rick and Ray's Auto Plaza was an approved shop for AAA Texas, I joined AAA Texas. If you want honest, dependable customer service, take your vehicle to Rick and Ray's Auto Plaza and you will be happy you did."
Paul B. from Fort Worth, TX on 8/7/2014of their Nissan and their testimonial is:
"Thank you. It was excellent and professional service."
Ruby W. from Fort Worth, TX on 8/3/2014of their Nissan and their testimonial is:
"As always, top notch service!"
Emily R. from Fort Worth, TX on 7/22/2014of their Nissan and their testimonial is:
"I am very wary about car repair places. I know repair places make money on the parts they repair your car with, and then you never know if they calculate the repair time correctly (and at $80-100 per hour, this is expensive to be incorrect!) Last week, my alternator needed replacing and it was going to cost me $600. I thought that was so expensive! However, when I looked up the price of the part and the labor for the r&r on my vehicle type, they were actually underquoting me on the hours and the mark-up on the part was very reasonable for the quality of part they used! On top of that, they gave me a $50 discount on the final bill. I have been taking my cars to Rick and Ray's for 2 years now and would always recommend them to anyone."
Steve P. from Fort Worth, TX on 7/21/2014of their Nissan and their testimonial is:
"Quick, friendly, service."
Shirley C. from Fort Worth, TX on 7/16/2014of their Nissan and their testimonial is:
"As always, everyone from Ashley through Jamie and Sergio to Rick and Ray are responsive, helpful and reasonable about what needs to be done and how to do it most economically."
Tracye P. from Fort Worth, TX on 7/16/2014of their Nissan and their testimonial is:
"I can honestly say this was the first time I have ever had a "pleasant" experience at an auto mechanic shop. The customer service was quick & friendly. They listened to my explanation of what was wrong, they were knowledgeable, and informeded me of a program I was unaware of that saved me over $400! My truck is running just fine now & am thrilled to say "So far, So good" & will recommend Rick & Ray's Auto Plaza to everyone!"
Michelle/scott B. from Fort Worth, TX on 7/9/2014of their Nissan and their testimonial is:
"Mechanic Jaime is awesome like usual! He is always very friendly and patient."
Sergio B. from Fort Worth, TX on 7/4/2014of their Nissan and their testimonial is:
"very good service, everybody was nice people."
Nicole H. from Fort Worth, TX on 7/2/2014of their Nissan and their testimonial is:
"Everyone was very friendly and they had my car' soil changed and inspected in no time at all! Have had great experiences both times I've been here! Keep up the great work!"
Jaulisa I. from Fort Worth, TX on 7/1/2014of their Nissan and their testimonial is:
"Always great service. Love talking to Ashley and Sergio because they take care of me and my car."
Virginia T. from Fort Worth, TX on 7/1/2014of their Nissan and their testimonial is:
"RICK AND RAYS HAS EXCELLENT CUSTOMER SERVICE AND HAS ALWAYS DONE WORK IN A TIMELY MANNER, ANY REPAIRS I HAVE HAD DONE HAS ALWAYS BEEN TO MY SATISFACTION AND I HIGHLY RECOMMEND THERE SERVICE. SINCERELY,VIRGINIA"
Michael G. from Fort Worth, TX on 4/1/2014of their Nissan and their testimonial is:
"Very courtious and friendly. The fixed the problem quickley and were cheaper than a previous offer by about 10%. Thankyoull for your help."
Ken L. from Fort Worth, TX on 2/14/2014of their Nissan and their testimonial is:
"Love your new place!!"
Patsy F. from Fort Worth, TX on 2/14/2014of their Nissan and their testimonial is:
"Thanks you guys you always take good care of my car and me !!!"
Anonymous from Fort Worth, TX on 2/9/2014of their Nissan and their testimonial is:
"Fantastic work, friendly service!!! Another great job, guys!!!!"
Harry G. from Fort Worth, TX on 1/31/2014of their Nissan and their testimonial is:
"Rick and Rays is the best"
Alicia Le M. from Fort Worth, TX on 1/28/2014of their Nissan and their testimonial is:
"ALWAYS GREAT CUSTOMER SERVICE. THANK YOU FOR KEEPING MY CAR ROLLING!"
Ken W. from Fort Worth, TX on 1/23/2014of their Nissan and their testimonial is:
"Rick and Rays has provided friendly, honest, and quick service every time I have gone there. They are truly professionals!"
Siya M. from Fort Worth, TX on 1/21/2014of their Nissan and their testimonial is:
"Rick and Rays is wonderful!! I went there for the first time earlier this January. After having lived in DFW for over 3 years and having gone to 2 other auto places to get my car fixed, I can honestly say I wish I had known about this place earlier. 1) I was given a loaner car free of charge while my car was being fixed in the shop (it was a 2002 Audi in better condition than even my own car! And I used it for 2 weeks while my car was being repaired, only having to pay for gas. You don't get this kind of customer satisfaction everywhere!) 2) When I first got there, I was given a ride to a nearby coffee shop by Rick himself while my car got fixed. 3) The job ended up taking longer than expected and costing more than expected; however, on the phone with several employees I was often told "we just want you to go home with the job fixed and for you to be happy with the bill." This was so true. I'm a student with not a lot of money and even though the parts to fix my car (mercedes benz with expensive parts...) cost Rick and Ray's a lot, they did only charge me for what I was willing to and could pay. I was updated about the progress of the job frequently and just felt that they were extremely understanding and polite, especially Jamey and Sergio! 4) I often would go in straight from work (I work at a hospital) so I was in scrubs. I liked that the employees seemed interested in my life outside of my car being fixed - they treated me like a real person, instead of just a person with a car that needed repair. We would talk about the hospital life and becoming a doctor - they even called me "doc" :). I will definitely be going back again if my car needs service. Highly recommend it. Very nice people. Thank you!"
Steven C. from Fort Worth, TX on 1/6/2014of their Nissan and their testimonial is:
"Great job. Service is outstanding. Would not take my car anywhere else."
Emily R. from Fort Worth, TX on 1/5/2014of their Nissan and their testimonial is:
"Auto mechanics are scary to me because I don't understand a lot about cars. I would never know if I am getting a good deal or not and I feel like mechanics could easily take advantage of my lack of knowledge (tell me I need certain things done to my car when I really don't just so they could charge me more money). Every time I have been into Rick and Ray's, I feel that I was always given an honest answer to my car problems and they really tried to give me the best deal possible for my money. If I had any questions, they seemed more than happy to try and answer any of them. Their customer service is fantastic and I will always be going back to them for any auto issues I have."
Bob R. from Fort Worth, TX on 12/25/2013of their Nissan and their testimonial is:
"It was just for a state inspection sticker but it went very smoothly. They got me right in and out while I waited. No problems! Thanks, Bob"
Dawn G. from Fort Worth, TX on 12/24/2013of their Nissan and their testimonial is:
"This was just about the best experience I've had with an auto repair. The people there were friendly, informative and quite helpful. Thanks to them I saved a good deal of money and had a loner car to use."
Eddie H. from Fort Worth, TX on 12/19/2013of their Nissan and their testimonial is:
"Rick, Ray, & the rest of the crew always go above and beyond to take care of the customer. I will be a lifetime customer."
Tommy F. from Fort Worth, TX on 12/7/2013of their Nissan and their testimonial is:
"AWSOME!!!!! service as always ....,"
George/jean L. from Fort Worth, TX on 12/4/2013of their Nissan and their testimonial is:
"Keep up the good work!"
Kathleen C. from Fort Worth, TX on 11/30/2013of their Nissan and their testimonial is:
"After I exploded with expletives.....because I couldn't find the place.....the service was great, fast, and extremely courteous. Many thanks..... especially for the email letting me know to get my car inspected."
John G. from Fort Worth, TX on 11/26/2013of their Nissan and their testimonial is:
"I brought in a classic car that had had habitual issues Sergio discussed the issues with me, advised what in his opinion needed to be done, provided estimates of the time required from auto plaza, excluding the machine shop for delivering a long block. I was amazed at the speed of the work being completed. A toe truck picked up my car at noon, by that day the engine was removed and sent for overhaul. The installation process was completed very quickly as well. I have a friend that needs his engine replaced and have already spoken to him about your service. Since my car is almost 40 years old I am sure I will need your services in the future, and I will definitely send any referrals your way as I run across them. Thanks to the crew at auto plaza you have a very satisfied customer!!"
Ivan U. from Fort Worth, TX on 11/23/2013of their Nissan and their testimonial is:
"Excellent service, excellent time, very accommodating."
Michelle/scott B. from Fort Worth, TX on 11/23/2013of their Nissan and their testimonial is:
"Your technician Jaime is AWESOME like always. The whole reason we visit your shop is because of him. Great mechanic and great customer service skills."
John A. from Fort Worth, TX on 11/23/2013of their Nissan and their testimonial is:
"We have been plagued by the 'check engine light' now off and on. When I took my Caddy in to Rick and Rays (regular customer), I asked them to do whatever it took to take care of this. That, and the really bad power steering leak that had developed. It took a bit of time (this was one elusive problem) - but as always, they came through. No more check engine light; car running great and the new hose took care of the other problem. Cost was really less than it probably should have been - right in line with the estimate. The amount of time analyzing and finding the problem - would have cost me an arm and a leg somewhere else. Thanks to Sergio and the crew for all their hard work."
Susan R. from Fort Worth, TX on 11/20/2013of their Nissan and their testimonial is:
"Great work and excellent customer service. I was given a thorough explanation of what would be done and looked for. I was very pleased that only the work that was NEEDED was done. I felt I was treated very fairly and honestly. It's the ONLY place I'll be bringing my Mercedes for service. I'm one happy customer!!"
Ruby W. from Fort Worth, TX on 11/12/2013of their Nissan and their testimonial is:
"As always, great service with a smile!"
Lisa C. from Fort Worth, TX on 11/11/2013of their Nissan and their testimonial is:
"These guys were honest and fast. I appreciated that they gave options that worked for us. We will be going back !"
Anonymous from Fort Worth, TX on 11/4/2013of their Nissan and their testimonial is:
"Great place. Honest. They take time to explain your repairs and options."
Mona K. from Fort Worth, TX on 10/28/2013of their Nissan and their testimonial is:
"I was in and out in less than 30 minutes!"
Pam C. from Fort Worth, TX on 10/28/2013of their Nissan and their testimonial is:
"I was referred by a friend Deeva L who assured me that in addition to being close to my work place Rick and Rays would be honest and fairly priced. I found that and so much more. They had me in the same day I called and out within 1 hr, they were friendly, respectful and informative. I would recommend them with confidence to anyone and will certainly use them again in the future."
Fred N. from Fort Worth, TX on 10/24/2013of their Nissan and their testimonial is:
"Sergio gave me some expert advice about my van. The problem was accurately diagnosed and I was given a choice about what the next step should be. Can't ask for more than that."
Cynthia C. from Fort Worth, TX on 10/2/2013of their Nissan and their testimonial is:
"Great job and service"
Anonymous from Fort Worth, TX on 10/1/2013of their Nissan and their testimonial is:
"The service at Rick and Ray's is always great. I just moved back to town and needed a shop that would fix things that needed fixing without looking for other "problems"and without charging me an arm and a leg. Service has been prompt each time I have taken my car in, and I will continue to use Rick and Ray's and recommend them to anyone looking for great repairs."
Terri B. from Fort Worth, TX on 9/25/2013of their Nissan and their testimonial is:
"Outstanding!"
Eddie H. from Fort Worth, TX on 9/23/2013of their Nissan and their testimonial is:
"Rick & Ray and the rest of he crew are the best."
Tina B. from Fort Worth, TX on 9/19/2013of their Nissan and their testimonial is:
"It is so refreshing to find an auto repair service that you can trust to be fair and honest! I would highly recommend Rick and Ray's to anyone! I will be back!"
Carter S. from Fort Worth, TX on 9/18/2013of their Nissan and their testimonial is:
"Fast and painless. In and out. Very knowledgeable staff that will fix what needs to be fixed, and tell you what you might want to have done in the future, but doesn't ever pressure or make you feel that you're getting sold a bunch of extras to run up the bill."
Keith V. from Fort Worth, TX on 9/17/2013of their Nissan and their testimonial is:
"My wife and I had just arrived into downtown Ft Worth from Tulsa on a Friday afternoon with a shot wheel bearing. Being a Mitsubishi vehicle and 4pm on Friday, I was concerned it couldn't be fixed before we needed to leave on Sunday morning. Rick and Ray's took me right in, found a part, drove me to my hotel, and had our SUV fixed and ready to pick up at noon the next day. Their entire staff was very polite, helpful and friendly in their professional service, and saved what could have been an extended and much more expensive stay in Ft Worth. I would highly recommend them for auto repair and only wish they were located in Tulsa. Thank you!"
Jerry J. from Fort Worth, TX on 9/16/2013of their Nissan and their testimonial is:
"Work is done correctly, reasonably priced, and the folks are friendly and courteous. I'll be back for whatever I need done to any of my vehicles."
Stephanie A. from Fort Worth, TX on 9/7/2013of their Nissan and their testimonial is:
"The staff is always incredibly friendly! They completed the work quickly and I was out of there in no time."
Andrew B. from Fort Worth, TX on 9/7/2013of their Nissan and their testimonial is:
"VERY Pleased!!!!! Will definitely be returning for future repairs."
Anonymous from Fort Worth, TX on 8/21/2013of their Nissan and their testimonial is:
"They took care of my son's Tahoe before his 15 hour drive back to college. They went above and beyond to ensure we had a safe drive. Thank you!!"
Mariana A. from Fort Worth, TX on 8/19/2013of their Nissan and their testimonial is:
"Great teamwork to this past Saturday's crew, Aug. 17th!"
Bryan W. from Fort Worth, TX on 8/16/2013of their Nissan and their testimonial is:
"Good Work"
Pam J. from Fort Worth, TX on 8/16/2013of their Nissan and their testimonial is:
"The guys do great work and are always very nice."
Anonymous from Fort Worth, TX on 8/11/2013of their Nissan and their testimonial is:
"They were able to fit me in to do an alignment. Very quick and was out the door in no time."
Melissa L. from Fort Worth, TX on 8/5/2013of their Nissan and their testimonial is:
"Excellent and professional service as always. Thank you!"
Anonymous from Fort Worth, TX on 8/3/2013of their Nissan and their testimonial is:
"I appreciate the efficient flow of the office. The staff and mechanics work week together to take care of the customer. I drooped in without an appointment and was in and out within and hour. Sergio is good about providing solutions and giving options. I appreciate the teams effort and the new location is really nice."
Debra M. from Fort Worth, TX on 8/3/2013of their Nissan and their testimonial is:
"It was an amazing experience! I have yet to find a mechanic in the Fort Worth area and now I have!! Thanks for the outstanding service."
Anonymous from Fort Worth, TX on 8/1/2013of their Nissan and their testimonial is:
"As always you guys delivered quick and efficent service. You are the best in Ft Worth. Keep it up."
Hal B. from Fort Worth, TX on 7/30/2013of their Nissan and their testimonial is:
"As always 101% satisfaction."
Anonymous from Fort Worth, TX on 7/29/2013of their Nissan and their testimonial is:
"Great service."
Joe S. from Fort Worth, TX on 7/28/2013of their Nissan and their testimonial is:
"Friendly and competent. I was extremely satisfied with both the diagnostic and repairs performed on my truck. Jamie resolved the issues I had with my A/C which is working like new now! Thank you Jamie for your perseverance. I consider Rick and Ray's honest and trust worthy and will certainly use and recommend them in the future."
Robert L. from Fort Worth, TX on 7/24/2013of their Nissan and their testimonial is:
"Fast & friendly."
Derek/martha A. from Fort Worth, TX on 7/21/2013of their Nissan and their testimonial is:
"As usual, wonderful service at a great price."
Bill H. from Fort Worth, TX on 7/14/2013of their Nissan and their testimonial is:
"I first came to R&R with after market side steps I had bought for my SUV which an outfit up the street had said they couldn't install. R&R did the job quite well. Since then R&R has done a couple of inspections very quickly and recommended that I go to the installer of a replacement battery to get it checked out, which was very good advice."
Andre D. from Fort Worth, TX on 7/3/2013of their Nissan and their testimonial is:
"Great guys and very honest. Have been going to rock and rays for the last 5 years."
Keith D. from Fort Worth, TX on 7/1/2013of their Nissan and their testimonial is:
"Rick and Rays has always provided exceptional services to my vehicles and I will always be a loyal customer."
Clay C. from Fort Worth, TX on 6/26/2013of their Nissan and their testimonial is:
"Staff was very knowledgeable and friendly. I came away feeling I was dealt with fairly and honestly. I will definitely be using them again."
Bruce E. from Fort Worth, TX on 6/25/2013of their Nissan and their testimonial is:
"great job and got it taken care of fast"
Anonymous from Fort Worth, TX on 6/24/2013of their Nissan and their testimonial is:
"Great people, great service, honest work. Thanks!"
Laura/jim G. from Fort Worth, TX on 6/22/2013of their Nissan and their testimonial is:
"The service is great. They are always courteous and customer friendly."
Julie B. from Fort Worth, TX on 6/20/2013of their Nissan and their testimonial is:
"Great!"
Fay Y. from Fort Worth, TX on 6/16/2013of their Nissan and their testimonial is:
"FAST & THOROUGH SERVICE! FRIENDLY STAFF!"
Susan T. from Fort Worth, TX on 6/13/2013of their Nissan and their testimonial is:
"Professional, courteous, fast, fairly priced. Plus a ride to and from work. Will definitely use again."
Julie B. from Fort Worth, TX on 6/8/2013of their Nissan and their testimonial is:
"Always pleasant!"
Melissa L. from Fort Worth, TX on 6/5/2013of their Nissan and their testimonial is:
"Excellent service as always. I am very pleased with the professionalism of the staff as well as the work perfomed on my vehicle. Thank you!"
Terri B. from Fort Worth, TX on 6/5/2013of their Nissan and their testimonial is:
"Extremely courteous & professional staff."
Anonymous from Fort Worth, TX on 5/28/2013of their Nissan and their testimonial is:
"Great service as always!"
Ryan/kaylan K. from Fort Worth, TX on 5/26/2013of their Nissan and their testimonial is:
"Great service. Thankful to have an honest auto shop close by"
David D. from Fort Worth, TX on 5/22/2013of their Nissan and their testimonial is:
"Fast, thorough, and price-competitive!"
Matt,kari K. from Fort Worth, TX on 5/19/2013of their Nissan and their testimonial is:
"I have used R&R for a few years, now. LOVE them. They always do a great job in finding the problems, but also making what they fix STAY fixed. They have fair prices and its always fun to hang out and chat with them all. Can't wait to see the new place!"
Margaret A. from Fort Worth, TX on 5/12/2013of their Nissan and their testimonial is:
"Was good....I have been coming to Rick & Rays for over 12 years. They are my go to place for most of my car things."
Judy S. from Fort Worth, TX on 5/10/2013of their Nissan and their testimonial is:
"Wonderful service and friendly employees."
Mike G. from Fort Worth, TX on 5/10/2013of their Nissan and their testimonial is:
"Service done on time and faster than the time called for on the labor book. Totally satisfied ."
Laura R. from Fort Worth, TX on 5/9/2013of their Nissan and their testimonial is:
"As per usual service was exceptional."
Hal B. from Fort Worth, TX on 5/5/2013of their Nissan and their testimonial is:
"Best service in years,knowledgeable people with Customer service in mind."
Melissa L. from Fort Worth, TX on 5/2/2013of their Nissan and their testimonial is:
"My recent experience at Rick and Ray's Auto Repiair Plaza could not have been any better. The work they provided was thorough and done in a timely manner as promised. The customer service is outstanding and I am thankful for the courtesy ride they provided. Definately going to continue to do business at Rick and Ray's!"
Anonymous from Fort Worth, TX on 5/2/2013of their Nissan and their testimonial is:
"Excellent service...fast and efficient...as well..as friendly service!"
Anna B. from Fort Worth, TX on 4/30/2013of their Nissan and their testimonial is:
"The staff is very knowledgeable and friendly. Above all, they are honest."
George/jean L. from Fort Worth, TX on 4/27/2013of their Nissan and their testimonial is:
"Great guys! Great Work!"
Tommy F. from Fort Worth, TX on 4/26/2013of their Nissan and their testimonial is:
"Always a AWSOME experience thanks guys !!!!!"
Mona K. from Fort Worth, TX on 4/22/2013of their Nissan and their testimonial is:
"I had the best experience at Rick and Rays and I they saved me a lot of money!"
Ryan/kaylan K. from Fort Worth, TX on 4/7/2013of their Nissan and their testimonial is:
"Great people and service. I recommend them to everyone I know in the area."
Lisa B. from Fort Worth, TX on 4/5/2013of their Nissan and their testimonial is:
"Great service"
Anonymous from Fort Worth, TX on 4/4/2013of their Nissan and their testimonial is:
"Dependable, honest, professional"
Burr F. from Fort Worth, TX on 4/3/2013of their Nissan and their testimonial is:
"As usual, service is excellent."
James T. from Fort Worth, TX on 3/27/2013of their Nissan and their testimonial is:
"Fast and Efficient Car Inspection for my car!!"
Malvin W. from Fort Worth, TX on 3/21/2013of their Nissan and their testimonial is:
"I will say this visit was fast & friendly service, something I've become accustomed to. On this visit I met the new lady at the front counter & she fits right in with everyone else giving a friendly atmosphere by greeting everyone who came in. I'm writing this for my dad as I take care of his cars now so I depend on Auto Plaza to help me. They come through every time."
Bill H. from Fort Worth, TX on 3/20/2013of their Nissan and their testimonial is:
"Great"
Anonymous from Fort Worth, TX on 3/18/2013of their Nissan and their testimonial is:
"Fast, efficient, friendly. I will be coming back to Rick and Ray's to address all my future car needs."
Jennifer C. from Fort Worth, TX on 3/15/2013of their Nissan and their testimonial is:
"Terrific experience! They were absolutely wonderful to me and to my car. Saved me sooo much money!"
Don B. from Fort Worth, TX on 3/14/2013of their Nissan and their testimonial is:
"Hey Jamie, You folks checked my electrical system and said battery was no longer good. Took it to Sears. They tested battery and alternator and said all okay. Suggested there may be a draw in the system. Wouldn't your system check determine this? I'll give Jamie a Feedback 10, 'cause he's a good guy and has to put up with his less handsome owners."
Saquishia P. from Fort Worth, TX on 3/12/2013of their Nissan and their testimonial is:
"They were friendly and fast. They definitely have a repeat customer with me!"
Berry W. from Fort Worth, TX on 3/9/2013of their Nissan and their testimonial is:
"Very good"
Jorge C. from Fort Worth, TX on 3/9/2013of their Nissan and their testimonial is:
"Great staff."
Burr F. from Fort Worth, TX on 3/8/2013of their Nissan and their testimonial is:
"Never disappointed. Good work done at reasonable prices."
William L. from Fort Worth, TX on 3/8/2013of their Nissan and their testimonial is:
"A Great place to do business!"
Derek/martha A. from Fort Worth, TX on 3/4/2013of their Nissan and their testimonial is:
"As always, great service and the nicest people."
Matt,kari K. from Fort Worth, TX on 3/1/2013of their Nissan and their testimonial is:
"R&R always do a great job on my car! Cindy and Sergio are so friendly, too. It's kind of fun to just hang there while your car gets worked on. Sort of like the old barber shop shop feeling--everyone talking and laughing."
Barbara B W. from Fort Worth, TX on 3/1/2013of their Nissan and their testimonial is:
"You guys did a great job! Thanks, Scott Wilson"
Fran/homer S. from Fort Worth, TX on 2/13/2013of their Nissan and their testimonial is:
"In today's business world, it is hard to find someone you feel is totally honest and upfront with the customer. To find a business that shows such integrity and sincere desire to please is so rare, but, this is only natural with this company. They know what they are doing and will do it right every time. This is a company people can trust!"
Michelle/scott B. from Fort Worth, TX on 2/3/2013of their Nissan and their testimonial is:
"These guys are great and honest!"
Anonymous from Fort Worth, TX on 2/3/2013of their Nissan and their testimonial is:
"Excellent customer service, honest and reliable, trustworthy."
Pat A. from Fort Worth, TX on 1/30/2013of their Nissan and their testimonial is:
"Glad to have my car running w/no check engine light. Excellent explanation of what was wrong and what I can do to keep the gas cap tight."
Richard C. from Fort Worth, TX on 1/25/2013of their Nissan and their testimonial is:
"Everything was done quickly and as was requested."
Ann R. from Fort Worth, TX on 1/22/2013of their Nissan and their testimonial is:
"The people at Rick and Ray's are always friendly and thoughtful. They know cars and explain problems in a way that I understand without feeling as if I'm being talked down to."
Burr F. from Fort Worth, TX on 1/17/2013of their Nissan and their testimonial is:
"I have had nothing but excellent service with reasonable prices. There have been instances where problems have been fixed at no charge. I highly recommend Rick & Ray's."
Paul S. from Fort Worth, TX on 1/17/2013of their Nissan and their testimonial is:
"Wonderful will be back when needed"
Keith B. from Fort Worth, TX on 1/16/2013of their Nissan and their testimonial is:
"Another good experience! I'll be back!!"
Gloria C. from Fort Worth, TX on 1/8/2013of their Nissan and their testimonial is:
"I hope we solve the problem with the Kia 'Just want to thank you again . I will be bring the Focus for a oil change and tune-up and brake job."
Helen B. from Fort Worth, TX on 1/3/2013of their Nissan and their testimonial is:
"Always the best...not just the service, which is unparalled, but the friendly and great atmosphere they all create...from the owners ,office staff and mechanics....nothing but professional and welcoming."
Carolyn G. from Fort Worth, TX on 1/1/2013of their Nissan and their testimonial is:
"Fast, friendly, and efficient."
Harry G. from Fort Worth, TX on 12/31/2012of their Nissan and their testimonial is:
"Always honest and do a great job"
Dana B. from Fort Worth, TX on 12/31/2012of their Nissan and their testimonial is:
"I am always pleased with the service. I also appreciate the way they don't dismiss me or speak to me as if I am stupid."
Justin C. from Fort Worth, TX on 12/30/2012of their Nissan and their testimonial is:
"Best service in town no question!"
Gloria C. from Fort Worth, TX on 12/28/2012of their Nissan and their testimonial is:
"Always great job done on my cars"
Anonymous from Fort Worth, TX on 12/22/2012of their Nissan and their testimonial is:
"Great service!"
Kathleen C. from Fort Worth, TX on 12/19/2012of their Nissan and their testimonial is:
"Everyone in office very nice. Work completed quickly. They "go the extra mile"!"
Tommy F. from Fort Worth, TX on 12/14/2012of their Nissan and their testimonial is:
"Wonderful and friendly staff does great work ....."
Lisa B. from Fort Worth, TX on 12/12/2012of their Nissan and their testimonial is:
"Excellent services!"
George/jean L. from Fort Worth, TX on 12/6/2012of their Nissan and their testimonial is:
"We have taken all our autos to these guys for years. Very pleased with excellent fast service and price over the years. GGL & JDL"
Tommy F. from Fort Worth, TX on 12/5/2012of their Nissan and their testimonial is:
"Excellent service as always"
Bob R. from Fort Worth, TX on 12/5/2012of their Nissan and their testimonial is:
"You did my state inspection as soon as I walked in the door. No waiting! But you have always done that for me. Thanks"
Chris H. from Fort Worth, TX on 12/5/2012of their Nissan and their testimonial is:
"Did great thanks for yalls service!"
Anna B. from Fort Worth, TX on 12/1/2012of their Nissan and their testimonial is:
"I've been using Rick & Ray's for my car repair needs for a couple of years now and they have proven to be a highly ethical business. I have never felt pressured to approve added services as I have at other garages and the cost of service is very economical. They go out of their way to build relationships with their customers. I never feel like a stranger when I walk through their doors."
Doug D. from Fort Worth, TX on 11/29/2012of their Nissan and their testimonial is:
"I have been using Auto Plaza for about a year and they have been great. Replaced an alternator for me on the same day I called, when everyone else said it would be next day. They have also done various other service work to my vehicles and prices are always lower than competitors with much better customer service. Highly recommend."
Scott M. from Fort Worth, TX on 11/21/2012of their Nissan and their testimonial is:
"Honest,these guys are. Went in for an oil change at a very good price. Out in no time. HIGHLY recommended!"
Tommy F. from Fort Worth, TX on 11/20/2012of their Nissan and their testimonial is:
"Always do a fast and great service...."
Malvin W. from Fort Worth, TX on 11/17/2012of their Nissan and their testimonial is:
"We once again had the professional service we have become used to. Jamie had the car starting problem solved in a shorter time than we thought possible, but that is the kind of business and mechanics they are known for. Sorry to say Jamie ran into another problem & he worked on it so diligently and once again no disappointments."
Gerlyn Bess M. from Fort Worth, TX on 11/16/2012of their Nissan and their testimonial is:
"The gearbox in my Chrysler had to be replaced because of a faulty mechanism in the box which was a factory item. Rick and Rays installed a new one. A month later, a small problem cropped up in the new box. Rick and Rays promptly took care of my problem. They are listed with AAA and I recommend them because they listened to my concerns, as well as taking care of the problem. They are nice to deal with. Gerlyn McDonald"
Charles W. from Fort Worth, TX on 10/27/2012of their Nissan and their testimonial is:
"Good! As usual!"
Keith B. from Fort Worth, TX on 10/24/2012of their Nissan and their testimonial is:
"Fast service and reasonable price. I'll be back!"
Derek S. from Fort Worth, TX on 10/22/2012of their Nissan and their testimonial is:
"great customer service, repair was just a reattachment of part, no charge. That type of service will have me returning."
Lisa B. from Fort Worth, TX on 10/19/2012of their Nissan and their testimonial is:
"Love the level of service I received. They are very open, honest, conscientious and really explain in simple terms the mechanics of your cars needs."
Anonymous from Fort Worth, TX on 10/10/2012of their Nissan and their testimonial is:
"It was just an inspection but they made me feel just as valuable as if I had spent $1000 with them."
Jim/barbara S. from Fort Worth, TX on 9/30/2012of their Nissan and their testimonial is:
"Just moved to Fort Worth from Maine. I believe I found the best auto repair shop in Texas. Rick and Ray's has the nicest and most trustworthy group of automotive professionals you could ever hope to meet. I highly recommend them."
Steve/carla H. from Fort Worth, TX on 9/25/2012of their Nissan and their testimonial is:
"You guys are the best I really appreciate the extra Mile that you go to in your service and most important That I trust you."
Tommy F. from Fort Worth, TX on 9/22/2012of their Nissan and their testimonial is:
"Always great service every time I go there!"
Bobby R. from Fort Worth, TX on 9/9/2012of their Nissan and their testimonial is:
"Staff provided friendly, courteous, and timely service. I was impressed how quickly I was able to get my car inspected and on my way. Thank u Auto Plaza for your friendly service."
Carolyn G. from Fort Worth, TX on 9/8/2012of their Nissan and their testimonial is:
"Thanks for the great service. It's always a pleasure dealing with Rick and Ray's Auto Plaza."
Anonymous from Fort Worth, TX on 9/6/2012of their Nissan and their testimonial is:
"Had an oil change and estimate for some additional repairs that needed to be completed. Not only did they quickly finish my oil change and give me an estimate and timeframe on some future repairs they saved me $400 on un-needed preventative maintenance that a dealership was trying to convice me to have done."
Jay D. from Fort Worth, TX on 9/1/2012of their Nissan and their testimonial is:
"Good prices great work. These are people I can trust"
Michelle W. from Fort Worth, TX on 8/26/2012of their Nissan and their testimonial is:
"Thanks for a good job."
Nichole H. from Fort Worth, TX on 8/24/2012of their Nissan and their testimonial is:
"My experience at Rick & Rays is always a great one! I love the Family feel of the business and the friendliness and the competence of the mechanics. I always go to Rick & Rays for my car needs!"
Anonymous from Fort Worth, TX on 8/18/2012of their Nissan and their testimonial is:
"Always ready to help and get me back in my wheels as soon as possible (without selling unnecessary extras)! Couldn't ask for a better crew!!!"
Ken L. from Fort Worth, TX on 7/26/2012of their Nissan and their testimonial is:
"Great friendly and honest service."
Victor S. from Fort Worth, TX on 7/19/2012of their Nissan and their testimonial is:
"Well, I don't know what we would have done without you guys this week. First one kid's vehicle broke down, then the other. All in all I think you saved us about $1200 or more on one, and the other one was way less than I thought it would be. We are customers for life Rick and Ray"
Laura C. from Fort Worth, TX on 7/18/2012of their Nissan and their testimonial is:
"Im so glad I found these guys. They make you feel like your the most important person in the shop when you are there. They rescue your vehicle and get you back on the road fast. Prices are very reasonable. Thanks for your wonderful Customer Service. Its hard to find these days. God Bless you guys."
Jennifer C. from Fort Worth, TX on 7/17/2012of their Nissan and their testimonial is:
"It can be intimidating, as a single mom, to deal with car repair issues. To mke matters more difficult, it can be challenging to know where to start looking for someone that you know will be honest, dependable and affordable. Not anymore. I am so glad I found Rick and Ray's Auto Plaza/ Repair. Conveniently located just 5 minutes from my job in downtown Fort Worth, I was able to drop off my car at lunch time and pick it up after work. They even brought me back to work and came to get me when it was ready. I never felt concerned or suspicious about what they were doing. They gave me an estimate before hand and went line by line, so I felt comfortable with the price. When the work was done and I arrived to get the car, I was pleasantly surprised to learn it would actually be less than originally quoted. If you are looking for a great mechanic in the Fort Worth area, look no further."
Patsy F. from Fort Worth, TX on 7/14/2012of their Nissan and their testimonial is:
"Thanks you guys for always taking great care of me and my truck !!! I know why Joe always got you to take care of our autos . Will bring the Taho in Aug for the same thing ."
Vicki W. from Fort Worth, TX on 7/6/2012of their Nissan and their testimonial is:
"Quick and efficient service and good humor. Jamie has rescued me from a dead battery, and the guys have gotten my state inspection in & out in less than an hour! I'll be back!"
Keith T. from Fort Worth, TX on 7/4/2012of their Nissan and their testimonial is:
"Dear Mr Rick... Thanks A Million For Solving This Problem With My Husband's Car. Very Appreciative Of Your Service. God Bless You Sincerely In Christ Tiffany T..."
Eddie H. from Fort Worth, TX on 7/3/2012of their Nissan and their testimonial is:
"Now Bailey can't complain about how hot she is. Now she will just think of something else to complain about. You guys are great. Eddie"
Eddie H. from Fort Worth, TX on 7/3/2012of their Nissan and their testimonial is:
"I have been going to Rick & Ray's for 15+ years. There is no other place I will take my cars. This is a no BS operation."
Ann B. from Fort Worth, TX on 6/26/2012of their Nissan and their testimonial is:
"Good service as usual. How about some "long- term/loyal customer coupons" ever so often?"
Paul/mary Beth M. from Fort Worth, TX on 6/20/2012of their Nissan and their testimonial is:
"My first experience here was very pleasant, just as my husband said it would be. I really appreciate the desire on your part to take care of our volvo in as cost effective manner as possible. Thank you Rick and Ray's!"
Dean O. from Fort Worth, TX on 6/7/2012of their Nissan and their testimonial is:
"as always excellent service everything was completed in a timely manner and within price quoted would recommend to anyone"